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101. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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102. Has/have the customer(s) been identified?
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103. What key stakeholder process output measure(s) does Health systems research leverage and how?
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104. How did the Health systems research manager receive input to the development of a Health systems research improvement plan and the estimated completion dates/times of each activity?
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105. What is out-of-scope initially?
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106. Scope of sensitive information?
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107. Is Health systems research linked to key stakeholder goals and objectives?
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108. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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109. What are the compelling stakeholder reasons for embarking on Health systems research?
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110. Is the work to date meeting requirements?
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111. Are required metrics defined, what are they?
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112. What is the scope of the Health systems research effort?
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113. Has a team charter been developed and communicated?
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114. What happens if Health systems research’s scope changes?
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115. Where can you gather more information?
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116. Are approval levels defined for contracts and supplements to contracts?
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117. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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118. How do you hand over Health systems research context?
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119. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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120. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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121. What constraints exist that might impact the team?
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122. When are meeting minutes sent out? Who is on the distribution list?
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123. How do you gather the stories?
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124. Have all basic functions of Health systems research been defined?
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125. What information should you gather?
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126. What Health systems research services do you require?
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127. How are consistent Health systems research definitions important?
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128. How do you catch Health systems research definition inconsistencies?
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129. What gets examined?
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130. What critical content must be communicated – who, what, when, where, and how?
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131. Are roles and responsibilities formally defined?
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132. Is Health systems research required?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Health systems research Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Who is involved in verifying compliance?
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2. How do you measure variability?
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3. What does losing customers cost your organization?
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4. Is there an opportunity to verify requirements?
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5. How is performance measured?
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6. How can you measure Health systems research in a systematic way?
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