Health Systems Research A Complete Guide - 2020 Edition. Gerardus Blokdyk

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      101. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      102. Has/have the customer(s) been identified?

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      103. What key stakeholder process output measure(s) does Health systems research leverage and how?

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      104. How did the Health systems research manager receive input to the development of a Health systems research improvement plan and the estimated completion dates/times of each activity?

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      105. What is out-of-scope initially?

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      106. Scope of sensitive information?

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      107. Is Health systems research linked to key stakeholder goals and objectives?

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      108. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      109. What are the compelling stakeholder reasons for embarking on Health systems research?

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      110. Is the work to date meeting requirements?

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      111. Are required metrics defined, what are they?

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      112. What is the scope of the Health systems research effort?

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      113. Has a team charter been developed and communicated?

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      114. What happens if Health systems research’s scope changes?

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      115. Where can you gather more information?

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      116. Are approval levels defined for contracts and supplements to contracts?

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      117. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      118. How do you hand over Health systems research context?

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      119. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      120. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      121. What constraints exist that might impact the team?

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      122. When are meeting minutes sent out? Who is on the distribution list?

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      123. How do you gather the stories?

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      124. Have all basic functions of Health systems research been defined?

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      125. What information should you gather?

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      126. What Health systems research services do you require?

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      127. How are consistent Health systems research definitions important?

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      128. How do you catch Health systems research definition inconsistencies?

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      129. What gets examined?

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      130. What critical content must be communicated – who, what, when, where, and how?

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      131. Are roles and responsibilities formally defined?

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      132. Is Health systems research required?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Health systems research Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Who is involved in verifying compliance?

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      2. How do you measure variability?

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      3. What does losing customers cost your organization?

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      4. Is there an opportunity to verify requirements?

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      5. How is performance measured?

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      6. How can you measure Health systems research in a systematic way?

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