The political context: who holds power?
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95. Who is gathering Enterprise process management information?
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96. Have the customer needs been translated into specific, measurable requirements? How?
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97. What are (control) requirements for Enterprise process management Information?
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98. How do you gather the stories?
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99. Has your scope been defined?
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100. Do you have a Enterprise process management success story or case study ready to tell and share?
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101. Has a high-level ‘as is’ process map been completed, verified and validated?
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102. What is the definition of success?
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103. Are roles and responsibilities formally defined?
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104. When is/was the Enterprise process management start date?
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105. What are the record-keeping requirements of Enterprise process management activities?
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106. Are there different segments of customers?
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107. What information do you gather?
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108. What intelligence can you gather?
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109. In what way can you redefine the criteria of choice clients have in your category in your favor?
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110. Why are you doing Enterprise process management and what is the scope?
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111. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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112. How do you catch Enterprise process management definition inconsistencies?
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113. Is the Enterprise process management scope manageable?
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114. How do you build the right business case?
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115. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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116. What is the definition of Enterprise process management excellence?
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117. Is scope creep really all bad news?
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118. How are consistent Enterprise process management definitions important?
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119. What are the Enterprise process management use cases?
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120. What are the requirements for audit information?
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121. How do you think the partners involved in Enterprise process management would have defined success?
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122. Does the team have regular meetings?
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123. How will variation in the actual durations of each activity be dealt with to ensure that the expected Enterprise process management results are met?
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124. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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125. How and when will the baselines be defined?
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126. Scope of sensitive information?
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127. Are there any constraints known that bear on the ability to perform Enterprise process management work? How is the team addressing them?
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128. What happens if Enterprise process management’s scope changes?
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129. Has a Enterprise process management requirement not been met?
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130. Are the Enterprise process management requirements complete?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Enterprise process management Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. How do you verify the Enterprise process management requirements quality?
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2. What are the strategic
