What sources do you use to gather information for a Home Review study?
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61. Is Home Review required?
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62. Has a Home Review requirement not been met?
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63. What is the scope of the Home Review effort?
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64. Are roles and responsibilities formally defined?
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65. What is the scope?
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66. Have all basic functions of Home Review been defined?
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67. Are the Home Review requirements complete?
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68. What are the Home Review use cases?
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69. Has the Home Review work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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70. If substitutes have been appointed, have they been briefed on the Home Review goals and received regular communications as to the progress to date?
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71. How have you defined all Home Review requirements first?
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72. What are the Home Review tasks and definitions?
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73. Is there a Home Review management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
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74. Did your organization achieve its vision in outsourcing case management?
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75. How do you manage unclear Home Review requirements?
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76. How does the Home Review manager ensure against scope creep?
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77. Are all requirements met?
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78. What intelligence can you gather?
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79. How would you define Home Review leadership?
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80. Do you have a Home Review success story or case study ready to tell and share?
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81. What are the compelling stakeholder reasons for embarking on Home Review?
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82. What is a worst-case scenario for losses?
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83. What defines best in class?
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84. What constraints exist that might impact the team?
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85. Where can you gather more information?
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86. How would you define the culture at your organization, how susceptible is it to Home Review changes?
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87. How do you keep key subject matter experts in the loop?
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88. Why are you doing Home Review and what is the scope?
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89. Are there different segments of customers?
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90. What are the core elements of the Home Review business case?
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91. When is/was the Home Review start date?
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92. How do you gather the stories?
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93. What scope do you want your strategy to cover?
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94. Is special Home Review user knowledge required?
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95. How did the Home Review manager receive input to the development of a Home Review improvement plan and the estimated completion dates/times of each activity?
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96. What are the record-keeping requirements of Home Review activities?
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97. How do you gather Home Review requirements?
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98. Who approved the Home Review scope?
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99. Are resources adequate for the scope?
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100. The political context: who holds power?
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101. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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102. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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103. How and when will the baselines be defined?
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104. What is out-of-scope initially?
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105.
