answer to this question is clearly defined’.
There are two ways in which you can choose to interpret this statement;
1.how aware are you that the answer to the question is clearly defined
2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.
A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.
After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Business Process Network Scorecard on the second next page of the Self-Assessment.
Your completed Business Process Network Scorecard will give you a clear presentation of which Business Process Network areas need attention.
Business Process Network
Scorecard Example
Example of how the finalized Scorecard can look like:
Business Process Network
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service8
Included Resources - how to access8
Purpose of this Self-Assessment10
How to use the Self-Assessment11
Business Process Network
Scorecard Example13
Business Process Network
Scorecard14
BEGINNING OF THE
SELF-ASSESSMENT:15
CRITERION #1: RECOGNIZE16
CRITERION #2: DEFINE:28
CRITERION #3: MEASURE:44
CRITERION #4: ANALYZE:59
CRITERION #5: IMPROVE:75
CRITERION #6: CONTROL:91
CRITERION #7: SUSTAIN:104
Business Process Network and Managing Projects, Criteria for Project Managers:129
1.0 Initiating Process Group: Business Process Network130
1.1 Project Charter: Business Process Network132
1.2 Stakeholder Register: Business Process Network134
1.3 Stakeholder Analysis Matrix: Business Process Network135
2.0 Planning Process Group: Business Process Network137
2.1 Project Management Plan: Business Process Network139
2.2 Scope Management Plan: Business Process Network141
2.3 Requirements Management Plan: Business Process Network143
2.4 Requirements Documentation: Business Process Network145
2.5 Requirements Traceability Matrix: Business Process Network147
2.6 Project Scope Statement: Business Process Network149
2.7 Assumption and Constraint Log: Business Process Network151
2.8 Work Breakdown Structure: Business Process Network153
2.9 WBS Dictionary: Business Process Network155
2.10 Schedule Management Plan: Business Process Network157
2.11 Activity List: Business Process Network159
2.12 Activity Attributes: Business Process Network161
2.13 Milestone List: Business Process Network163
2.14 Network Diagram: Business Process Network165
2.15 Activity Resource Requirements: Business Process Network167
2.16 Resource Breakdown Structure: Business Process Network169
2.17 Activity Duration Estimates: Business Process Network171
2.18 Duration Estimating Worksheet: Business Process Network173
2.19 Project Schedule: Business Process Network175
2.20 Cost Management Plan: Business Process Network177
2.21 Activity Cost Estimates: Business Process Network179
2.22 Cost Estimating Worksheet: Business Process Network181
2.23 Cost Baseline: Business Process Network183
2.24 Quality Management Plan: Business Process Network185
2.25 Quality Metrics: Business Process Network187
2.26 Process Improvement Plan: Business Process Network189
2.27 Responsibility Assignment Matrix: Business Process Network191
2.28 Roles and Responsibilities: Business Process Network193
2.29 Human Resource Management Plan: Business Process Network195
2.30 Communications Management Plan: Business Process Network197
2.31 Risk Management Plan: Business Process Network199
2.32 Risk Register: Business Process Network201
2.33 Probability and Impact Assessment: Business Process Network203
2.34 Probability and Impact Matrix: Business Process Network205
2.35 Risk Data Sheet: Business Process Network207
2.36 Procurement Management Plan: Business Process Network209
2.37 Source Selection Criteria:
