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15. The political context: who holds power?
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16. Has/have the customer(s) been identified?
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17. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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18. Are task requirements clearly defined?
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19. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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20. What is the scope of Health care quality?
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21. What customer feedback methods were used to solicit their input?
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22. How does the Health care quality manager ensure against scope creep?
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23. Are approval levels defined for contracts and supplements to contracts?
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24. Is it clearly defined in and to your organization what you do?
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25. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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26. Has your scope been defined?
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27. Who is gathering information?
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28. Are required metrics defined, what are they?
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29. Has a project plan, Gantt chart, or similar been developed/completed?
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30. Are customer(s) identified and segmented according to their different needs and requirements?
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31. How do you think the partners involved in Health care quality would have defined success?
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32. Is Health care quality required?
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33. Has the Health care quality work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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34. Have all of the relationships been defined properly?
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35. Does the scope remain the same?
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36. Do you have organizational privacy requirements?
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37. How do you gather the stories?
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38. Is special Health care quality user knowledge required?
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39. Are resources adequate for the scope?
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40. Scope of sensitive information?
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41. Does the team have regular meetings?
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42. Will a Health care quality production readiness review be required?
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43. Is the Health care quality scope complete and appropriately sized?
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44. What are the tasks and definitions?
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45. Has a high-level ‘as is’ process map been completed, verified and validated?
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46. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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47. Do you have a Health care quality success story or case study ready to tell and share?
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48. How do you gather Health care quality requirements?
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49. Has the direction changed at all during the course of Health care quality? If so, when did it change and why?
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50. Who is gathering Health care quality information?
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51. What is in scope?
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52. What information should you gather?
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53. Are accountability and ownership for Health care quality clearly defined?
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54. What Health care quality requirements should be gathered?
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55. Are the Health care quality requirements complete?
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56. How and when will the baselines be defined?
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57. Is scope creep really all bad news?
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58. How is the team tracking and documenting its work?
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59. What is out-of-scope initially?
