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60. What sources do you use to gather information for a Health care quality study?
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61. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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62. Is Health care quality currently on schedule according to the plan?
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63. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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64. Why are you doing Health care quality and what is the scope?
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65. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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66. What are (control) requirements for Health care quality Information?
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67. Has a Health care quality requirement not been met?
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68. What scope to assess?
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69. What happens if Health care quality’s scope changes?
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70. Are there any constraints known that bear on the ability to perform Health care quality work? How is the team addressing them?
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71. When is/was the Health care quality start date?
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72. In what way can you redefine the criteria of choice clients have in your category in your favor?
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73. How will the Health care quality team and the group measure complete success of Health care quality?
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74. What would be the goal or target for a Health care quality’s improvement team?
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75. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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76. What are the dynamics of the communication plan?
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77. How will variation in the actual durations of each activity be dealt with to ensure that the expected Health care quality results are met?
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78. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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79. How do you keep key subject matter experts in the loop?
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80. What are the Health care quality use cases?
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81. Has everyone on the team, including the team leaders, been properly trained?
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82. When is the estimated completion date?
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83. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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84. What are the rough order estimates on cost savings/opportunities that Health care quality brings?
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85. How do you catch Health care quality definition inconsistencies?
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86. What critical content must be communicated – who, what, when, where, and how?
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87. What are the requirements for audit information?
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88. Is the work to date meeting requirements?
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89. Is there a clear Health care quality case definition?
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90. How would you define the culture at your organization, how susceptible is it to Health care quality changes?
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91. How can the value of Health care quality be defined?
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92. Is the scope of Health care quality defined?
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93. How did the Health care quality manager receive input to the development of a Health care quality improvement plan and the estimated completion dates/times of each activity?
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94. What are the compelling stakeholder reasons for embarking on Health care quality?
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95. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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96. What Health care quality services do you require?
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97. How do you gather requirements?
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98. What is a worst-case scenario for losses?
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99. Will team members regularly document their Health care quality work?
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100. What sort of initial information to gather?
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101. Are all requirements met?
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