my belief,the answer to this question is clearly defined’.
There are two ways in which you can choose to interpret this statement;
1.how aware are you that the answer to the question is clearly defined
2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.
A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.
After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Systems Architecture Service Scorecard on the second next page of the Self-Assessment.
Your completed Systems Architecture Service Scorecard will give you a clear presentation of which Systems Architecture Service areas need attention.
Systems Architecture Service
Scorecard Example
Example of how the finalized Scorecard can look like:
Systems Architecture Service
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service8
Included Resources - how to access8
Purpose of this Self-Assessment10
How to use the Self-Assessment11
Systems Architecture Service
Scorecard Example13
Systems Architecture Service
Scorecard14
BEGINNING OF THE
SELF-ASSESSMENT:15
CRITERION #1: RECOGNIZE16
CRITERION #2: DEFINE:28
CRITERION #3: MEASURE:44
CRITERION #4: ANALYZE:59
CRITERION #5: IMPROVE:75
CRITERION #6: CONTROL:91
CRITERION #7: SUSTAIN:104
Systems Architecture Service and Managing Projects, Criteria for Project Managers:129
1.0 Initiating Process Group: Systems Architecture Service130
1.1 Project Charter: Systems Architecture Service132
1.2 Stakeholder Register: Systems Architecture Service134
1.3 Stakeholder Analysis Matrix: Systems Architecture Service135
2.0 Planning Process Group: Systems Architecture Service137
2.1 Project Management Plan: Systems Architecture Service139
2.2 Scope Management Plan: Systems Architecture Service141
2.3 Requirements Management Plan: Systems Architecture Service143
2.4 Requirements Documentation: Systems Architecture Service145
2.5 Requirements Traceability Matrix: Systems Architecture Service147
2.6 Project Scope Statement: Systems Architecture Service149
2.7 Assumption and Constraint Log: Systems Architecture Service152
2.8 Work Breakdown Structure: Systems Architecture Service154
2.9 WBS Dictionary: Systems Architecture Service156
2.10 Schedule Management Plan: Systems Architecture Service159
2.11 Activity List: Systems Architecture Service161
2.12 Activity Attributes: Systems Architecture Service163
2.13 Milestone List: Systems Architecture Service165
2.14 Network Diagram: Systems Architecture Service167
2.15 Activity Resource Requirements: Systems Architecture Service169
2.16 Resource Breakdown Structure: Systems Architecture Service170
2.17 Activity Duration Estimates: Systems Architecture Service172
2.18 Duration Estimating Worksheet: Systems Architecture Service174
2.19 Project Schedule: Systems Architecture Service176
2.20 Cost Management Plan: Systems Architecture Service178
2.21 Activity Cost Estimates: Systems Architecture Service180
2.22 Cost Estimating Worksheet: Systems Architecture Service182
2.23 Cost Baseline: Systems Architecture Service184
2.24 Quality Management Plan: Systems Architecture Service186
2.25 Quality Metrics: Systems Architecture Service188
2.26 Process Improvement Plan: Systems Architecture Service190
2.27 Responsibility Assignment Matrix: Systems Architecture Service192
2.28 Roles and Responsibilities: Systems Architecture Service194
2.29 Human Resource Management Plan: Systems Architecture Service196
2.30 Communications Management Plan: Systems Architecture Service198
2.31 Risk Management Plan: Systems Architecture Service200
2.32 Risk Register: Systems Architecture Service202
2.33 Probability and Impact Assessment: Systems Architecture Service204
2.34 Probability and Impact Matrix: Systems Architecture Service206
2.35 Risk Data Sheet: Systems Architecture Service208
