Who are your key stakeholders who need to sign off?
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68. How much are sponsors, customers, partners, stakeholders involved in Systems Architecture Service? In other words, what are the risks, if Systems Architecture Service does not deliver successfully?
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69. Consider your own Systems Architecture Service project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?
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70. Will it solve real problems?
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71. Why the need?
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72. Who needs budgets?
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73. What needs to be done?
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74. What information do users need?
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75. Are losses recognized in a timely manner?
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76. Who needs what information?
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77. What else needs to be measured?
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78. Why is this needed?
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79. How many trainings, in total, are needed?
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80. What activities does the governance board need to consider?
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81. Which information does the Systems Architecture Service business case need to include?
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82. Will a response program recognize when a crisis occurs and provide some level of response?
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83. What Systems Architecture Service events should you attend?
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84. What resources or support might you need?
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85. How are training requirements identified?
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86. What are the clients issues and concerns?
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87. What Systems Architecture Service problem should be solved?
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88. How do you take a forward-looking perspective in identifying Systems Architecture Service research related to market response and models?
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89. Are controls defined to recognize and contain problems?
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90. What Systems Architecture Service capabilities do you need?
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91. Is it needed?
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92. What Systems Architecture Service coordination do you need?
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93. Is the quality assurance team identified?
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94. What are the stakeholder objectives to be achieved with Systems Architecture Service?
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95. Are there any revenue recognition issues?
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96. What is the problem or issue?
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97. Do you need to avoid or amend any Systems Architecture Service activities?
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98. Can management personnel recognize the monetary benefit of Systems Architecture Service?
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99. Where is training needed?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Systems Architecture Service Index at the beginning of the Self-Assessment.
CRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. How do you hand over Systems Architecture Service context?
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2. When is the estimated completion date?
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3. Who are the Systems Architecture Service improvement team members, including Management Leads and Coaches?
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4. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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5. Are the Systems Architecture Service requirements testable?
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6. Has/have the customer(s) been identified?
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7. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
