Score
98. When is/was the Critical Incident Response Team start date?
<--- Score
99. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
<--- Score
100. Are audit criteria, scope, frequency and methods defined?
<--- Score
101. Is special Critical Incident Response Team user knowledge required?
<--- Score
102. What is out of scope?
<--- Score
103. Is Critical Incident Response Team linked to key stakeholder goals and objectives?
<--- Score
104. Are roles and responsibilities formally defined?
<--- Score
105. Are there different segments of customers?
<--- Score
106. Have all basic functions of Critical Incident Response Team been defined?
<--- Score
107. Has a team charter been developed and communicated?
<--- Score
108. What critical content must be communicated – who, what, when, where, and how?
<--- Score
109. What are the core elements of the Critical Incident Response Team business case?
<--- Score
110. What defines best in class?
<--- Score
111. The political context: who holds power?
<--- Score
112. What information do you gather?
<--- Score
113. What are the dynamics of the communication plan?
<--- Score
114. How can the value of Critical Incident Response Team be defined?
<--- Score
115. What system do you use for gathering Critical Incident Response Team information?
<--- Score
116. How do you keep key subject matter experts in the loop?
<--- Score
117. How will variation in the actual durations of each activity be dealt with to ensure that the expected Critical Incident Response Team results are met?
<--- Score
118. What are the rough order estimates on cost savings/opportunities that Critical Incident Response Team brings?
<--- Score
119. Will team members perform Critical Incident Response Team work when assigned and in a timely fashion?
<--- Score
120. How are consistent Critical Incident Response Team definitions important?
<--- Score
121. How do you gather requirements?
<--- Score
122. Is the team equipped with available and reliable resources?
<--- Score
123. Who defines (or who defined) the rules and roles?
<--- Score
124. How often are the team meetings?
<--- Score
125. Are different versions of process maps needed to account for the different types of inputs?
<--- Score
126. Are resources adequate for the scope?
<--- Score
127. Is data collected and displayed to better understand customer(s) critical needs and requirements.
<--- Score
128. How is the team tracking and documenting its work?
<--- Score
129. What are the compelling stakeholder reasons for embarking on Critical Incident Response Team?
<--- Score
130. Will a Critical Incident Response Team production readiness review be required?
<--- Score
131. Has a project plan, Gantt chart, or similar been developed/completed?
<--- Score
132. How do you build the right business case?
<--- Score
133. Is scope creep really all bad news?
<--- Score
134. What is the context?
<--- Score
135. What would be the goal or target for a Critical Incident Response Team’s improvement team?
<--- Score
136. Is there a Critical Incident Response Team management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
<--- Score
137. Who is gathering Critical Incident Response Team information?
<--- Score
138. What are (control) requirements for Critical Incident Response Team Information?
<--- Score
139. Who approved the Critical Incident Response Team scope?
<--- Score
140. Have the customer needs been translated into specific, measurable requirements? How?
<--- Score
Add up total points for this section:
