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13. Is it clearly defined in and to your organization what you do?
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14. What are the tasks and definitions?
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15. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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16. What are the record-keeping requirements of Critical Incident Response Team activities?
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17. What Critical Incident Response Team requirements should be gathered?
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18. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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19. Has the Critical Incident Response Team work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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20. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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21. What is the scope of the Critical Incident Response Team work?
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22. What customer feedback methods were used to solicit their input?
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23. How would you define the culture at your organization, how susceptible is it to Critical Incident Response Team changes?
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24. What is the definition of Critical Incident Response Team excellence?
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25. What sort of initial information to gather?
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26. What knowledge or experience is required?
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27. How have you defined all Critical Incident Response Team requirements first?
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28. How and when will the baselines be defined?
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29. What gets examined?
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30. Are the Critical Incident Response Team requirements complete?
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31. What are the requirements for audit information?
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32. How do you manage changes in Critical Incident Response Team requirements?
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33. What are the Critical Incident Response Team tasks and definitions?
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34. How do you gather Critical Incident Response Team requirements?
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35. How would you define Critical Incident Response Team leadership?
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36. Are there any constraints known that bear on the ability to perform Critical Incident Response Team work? How is the team addressing them?
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37. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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38. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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39. Who is gathering information?
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40. Does the team have regular meetings?
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41. Are all requirements met?
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42. Have all of the relationships been defined properly?
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43. What is out-of-scope initially?
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44. Does the scope remain the same?
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45. If substitutes have been appointed, have they been briefed on the Critical Incident Response Team goals and received regular communications as to the progress to date?
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46. How do you think the partners involved in Critical Incident Response Team would have defined success?
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47. When is the estimated completion date?
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48. What information should you gather?
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49. Has/have the customer(s) been identified?
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50. What happens if Critical Incident Response Team’s scope changes?
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51. Do you have a Critical Incident Response Team success story or case study ready to tell and share?
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52. Is the Critical Incident Response Team scope complete and appropriately sized?
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53. Do you all define Critical Incident Response Team in the same way?
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54. Who are the Critical Incident Response Team improvement team members, including Management Leads and Coaches?
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55.
