your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?
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77. Are controls defined to recognize and contain problems?
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78. What is the extent or complexity of the Cost of labor problem?
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79. Are you dealing with any of the same issues today as yesterday? What can you do about this?
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80. What do employees need in the short term?
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81. Will a response program recognize when a crisis occurs and provide some level of response?
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82. How are you going to measure success?
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83. What situation(s) led to this Cost of labor Self Assessment?
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84. What would happen if Cost of labor weren’t done?
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85. Why the need?
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86. Are there Cost of labor problems defined?
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87. Who needs budgets?
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88. What are the timeframes required to resolve each of the issues/problems?
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89. Who needs what information?
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90. What tools and technologies are needed for a custom Cost of labor project?
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91. Would you recognize a threat from the inside?
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92. What problems are you facing and how do you consider Cost of labor will circumvent those obstacles?
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93. Are employees recognized for desired behaviors?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Cost of labor Index at the beginning of the Self-Assessment.
CRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. How did the Cost of labor manager receive input to the development of a Cost of labor improvement plan and the estimated completion dates/times of each activity?
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2. What sources do you use to gather information for a Cost of labor study?
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3. What is out of scope?
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4. Has the Cost of labor work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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5. Has a project plan, Gantt chart, or similar been developed/completed?
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6. How are consistent Cost of labor definitions important?
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7. Are there different segments of customers?
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8. Have all of the relationships been defined properly?
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9. Is Cost of labor linked to key stakeholder goals and objectives?
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10. What is the worst case scenario?
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11. What gets examined?
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12. Do you have a Cost of labor success story or case study ready to tell and share?
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13. How does the Cost of labor manager ensure against scope creep?
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14. How will the Cost of labor team and the group measure complete success of Cost of labor?
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15. Are all requirements met?
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16. Has your scope been defined?
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17. What is the scope?
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18. If substitutes have been appointed, have they been briefed on the Cost of labor goals and received regular communications as to the progress to date?
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19. Do you have organizational privacy requirements?
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20. What are the requirements for audit information?
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21. Are accountability and ownership for Cost of labor clearly defined?
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22. Has a high-level ‘as is’
