are the compelling stakeholder reasons for embarking on Community Healthcare Network?
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96. How can the value of Community Healthcare Network be defined?
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97. Are audit criteria, scope, frequency and methods defined?
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98. Is scope creep really all bad news?
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99. What sort of initial information to gather?
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100. How do you build the right business case?
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101. What was the context?
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102. What is in the scope and what is not in scope?
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103. Is Community Healthcare Network currently on schedule according to the plan?
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104. Who is gathering information?
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105. Are task requirements clearly defined?
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106. How have you defined all Community Healthcare Network requirements first?
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107. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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108. Are there different segments of customers?
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109. Is Community Healthcare Network linked to key stakeholder goals and objectives?
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110. How do you manage scope?
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111. How did the Community Healthcare Network manager receive input to the development of a Community Healthcare Network improvement plan and the estimated completion dates/times of each activity?
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112. Are approval levels defined for contracts and supplements to contracts?
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113. How do you manage changes in Community Healthcare Network requirements?
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114. Will team members perform Community Healthcare Network work when assigned and in a timely fashion?
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115. Has a team charter been developed and communicated?
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116. Who defines (or who defined) the rules and roles?
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117. Are accountability and ownership for Community Healthcare Network clearly defined?
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118. How do you catch Community Healthcare Network definition inconsistencies?
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119. Is the work to date meeting requirements?
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120. Have all basic functions of Community Healthcare Network been defined?
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121. Is the scope of Community Healthcare Network defined?
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122. Is there any additional Community Healthcare Network definition of success?
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123. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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124. Is there a clear Community Healthcare Network case definition?
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125. Are roles and responsibilities formally defined?
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126. Has everyone on the team, including the team leaders, been properly trained?
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127. What critical content must be communicated – who, what, when, where, and how?
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128. Will a Community Healthcare Network production readiness review be required?
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129. What would be the goal or target for a Community Healthcare Network’s improvement team?
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130. What happens if Community Healthcare Network’s scope changes?
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131. What is the definition of Community Healthcare Network excellence?
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132. How do you think the partners involved in Community Healthcare Network would have defined success?
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133. What gets examined?
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134. Has the direction changed at all during the course of Community Healthcare Network? If so, when did it change and why?
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135. What system do you use for gathering Community Healthcare Network information?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Community Healthcare Network Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT:
