answer to this question is clearly defined’.
There are two ways in which you can choose to interpret this statement;
1.how aware are you that the answer to the question is clearly defined
2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.
A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.
After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Organization Behavior Scorecard on the second next page of the Self-Assessment.
Your completed Organization Behavior Scorecard will give you a clear presentation of which Organization Behavior areas need attention.
Organization Behavior
Scorecard Example
Example of how the finalized Scorecard can look like:
Organization Behavior
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service7
Included Resources - how to access7
Purpose of this Self-Assessment9
How to use the Self-Assessment10
Organization Behavior
Scorecard Example12
Organization Behavior
Scorecard13
BEGINNING OF THE
SELF-ASSESSMENT:14
CRITERION #1: RECOGNIZE15
CRITERION #2: DEFINE:27
CRITERION #3: MEASURE:43
CRITERION #4: ANALYZE:57
CRITERION #5: IMPROVE:74
CRITERION #6: CONTROL:91
CRITERION #7: SUSTAIN:104
Organization Behavior and Managing Projects, Criteria for Project Managers:129
1.0 Initiating Process Group: Organization Behavior130
1.1 Project Charter: Organization Behavior132
1.2 Stakeholder Register: Organization Behavior134
1.3 Stakeholder Analysis Matrix: Organization Behavior135
2.0 Planning Process Group: Organization Behavior137
2.1 Project Management Plan: Organization Behavior139
2.2 Scope Management Plan: Organization Behavior141
2.3 Requirements Management Plan: Organization Behavior143
2.4 Requirements Documentation: Organization Behavior145
2.5 Requirements Traceability Matrix: Organization Behavior147
2.6 Project Scope Statement: Organization Behavior149
2.7 Assumption and Constraint Log: Organization Behavior151
2.8 Work Breakdown Structure: Organization Behavior153
2.9 WBS Dictionary: Organization Behavior155
2.10 Schedule Management Plan: Organization Behavior157
2.11 Activity List: Organization Behavior159
2.12 Activity Attributes: Organization Behavior161
2.13 Milestone List: Organization Behavior163
2.14 Network Diagram: Organization Behavior165
2.15 Activity Resource Requirements: Organization Behavior167
2.16 Resource Breakdown Structure: Organization Behavior168
2.17 Activity Duration Estimates: Organization Behavior170
2.18 Duration Estimating Worksheet: Organization Behavior172
2.19 Project Schedule: Organization Behavior174
2.20 Cost Management Plan: Organization Behavior176
2.21 Activity Cost Estimates: Organization Behavior178
2.22 Cost Estimating Worksheet: Organization Behavior180
2.23 Cost Baseline: Organization Behavior182
2.24 Quality Management Plan: Organization Behavior184
2.25 Quality Metrics: Organization Behavior186
2.26 Process Improvement Plan: Organization Behavior188
2.27 Responsibility Assignment Matrix: Organization Behavior190
2.28 Roles and Responsibilities: Organization Behavior192
2.29 Human Resource Management Plan: Organization Behavior194
2.30 Communications Management Plan: Organization Behavior196
2.31 Risk Management Plan: Organization Behavior198
2.32 Risk Register: Organization Behavior200
2.33 Probability and Impact Assessment: Organization Behavior202
2.34 Probability and Impact Matrix: Organization Behavior204
2.35 Risk Data Sheet: Organization Behavior206
2.36 Procurement Management Plan: Organization Behavior208
2.37 Source Selection Criteria: Organization Behavior210
2.38 Stakeholder Management Plan: Organization Behavior212
2.39
