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101. Do you have a Managed health care success story or case study ready to tell and share?
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102. Are all requirements met?
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103. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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104. Where can you gather more information?
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105. What are the rough order estimates on cost savings/opportunities that Managed health care brings?
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106. What was the context?
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107. Have specific policy objectives been defined?
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108. Has a project plan, Gantt chart, or similar been developed/completed?
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109. How does the Managed health care manager ensure against scope creep?
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110. What are the record-keeping requirements of Managed health care activities?
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111. What is the worst case scenario?
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112. Are required metrics defined, what are they?
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113. What gets examined?
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114. How will variation in the actual durations of each activity be dealt with to ensure that the expected Managed health care results are met?
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115. What constraints exist that might impact the team?
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116. Is Managed health care currently on schedule according to the plan?
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117. Are the Managed health care requirements complete?
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118. Who is gathering information?
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119. What key stakeholder process output measure(s) does Managed health care leverage and how?
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120. How do you build the right business case?
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121. Do you all define Managed health care in the same way?
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122. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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123. Is there a critical path to deliver Managed health care results?
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124. Scope of sensitive information?
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125. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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126. Has the direction changed at all during the course of Managed health care? If so, when did it change and why?
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127. What information should you gather?
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128. What is the context?
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129. How do you keep key subject matter experts in the loop?
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130. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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131. How do you hand over Managed health care context?
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132. Is it clearly defined in and to your organization what you do?
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133. What critical content must be communicated – who, what, when, where, and how?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Managed health care Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Does management have the right priorities among projects?
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2. Are there measurements based on task performance?
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3. What would be a real cause for concern?
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4. What could cause you to change course?
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5. How do you verify your resources?
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6. What details are
