answer to this question is clearly defined’.
There are two ways in which you can choose to interpret this statement;
1.how aware are you that the answer to the question is clearly defined
2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.
A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.
After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Executive Support System Scorecard on the second next page of the Self-Assessment.
Your completed Executive Support System Scorecard will give you a clear presentation of which Executive Support System areas need attention.
Executive Support System
Scorecard Example
Example of how the finalized Scorecard can look like:
Executive Support System
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service8
Included Resources - how to access8
Purpose of this Self-Assessment10
How to use the Self-Assessment11
Executive Support System
Scorecard Example13
Executive Support System
Scorecard14
BEGINNING OF THE
SELF-ASSESSMENT:15
CRITERION #1: RECOGNIZE16
CRITERION #2: DEFINE:28
CRITERION #3: MEASURE:44
CRITERION #4: ANALYZE:59
CRITERION #5: IMPROVE:75
CRITERION #6: CONTROL:91
CRITERION #7: SUSTAIN:104
Executive Support System and Managing Projects, Criteria for Project Managers:130
1.0 Initiating Process Group: Executive Support System131
1.1 Project Charter: Executive Support System133
1.2 Stakeholder Register: Executive Support System135
1.3 Stakeholder Analysis Matrix: Executive Support System136
2.0 Planning Process Group: Executive Support System138
2.1 Project Management Plan: Executive Support System140
2.2 Scope Management Plan: Executive Support System142
2.3 Requirements Management Plan: Executive Support System144
2.4 Requirements Documentation: Executive Support System146
2.5 Requirements Traceability Matrix: Executive Support System148
2.6 Project Scope Statement: Executive Support System150
2.7 Assumption and Constraint Log: Executive Support System152
2.8 Work Breakdown Structure: Executive Support System154
2.9 WBS Dictionary: Executive Support System156
2.10 Schedule Management Plan: Executive Support System159
2.11 Activity List: Executive Support System161
2.12 Activity Attributes: Executive Support System163
2.13 Milestone List: Executive Support System165
2.14 Network Diagram: Executive Support System167
2.15 Activity Resource Requirements: Executive Support System169
2.16 Resource Breakdown Structure: Executive Support System170
2.17 Activity Duration Estimates: Executive Support System172
2.18 Duration Estimating Worksheet: Executive Support System174
2.19 Project Schedule: Executive Support System176
2.20 Cost Management Plan: Executive Support System178
2.21 Activity Cost Estimates: Executive Support System180
2.22 Cost Estimating Worksheet: Executive Support System182
2.23 Cost Baseline: Executive Support System184
2.24 Quality Management Plan: Executive Support System186
2.25 Quality Metrics: Executive Support System188
2.26 Process Improvement Plan: Executive Support System190
2.27 Responsibility Assignment Matrix: Executive Support System192
2.28 Roles and Responsibilities: Executive Support System194
2.29 Human Resource Management Plan: Executive Support System196
2.30 Communications Management Plan: Executive Support System198
2.31 Risk Management Plan: Executive Support System200
2.32 Risk Register: Executive Support System202
2.33 Probability and Impact Assessment: Executive Support System204
2.34 Probability and Impact Matrix: Executive Support System206
2.35 Risk Data Sheet: Executive Support System208
2.36 Procurement Management Plan: Executive Support System210
2.37 Source Selection Criteria: Executive
