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107. What Decision-making processes services do you require?
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108. Does the team have regular meetings?
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109. What scope do you want your strategy to cover?
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110. How are consistent Decision-making processes definitions important?
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111. Is the work to date meeting requirements?
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112. Why are you doing Decision-making processes and what is the scope?
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113. What Decision-making processes requirements should be gathered?
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114. Has a project plan, Gantt chart, or similar been developed/completed?
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115. How will variation in the actual durations of each activity be dealt with to ensure that the expected Decision-making processes results are met?
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116. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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117. Has the direction changed at all during the course of Decision-making processes? If so, when did it change and why?
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118. Are the Decision-making processes requirements complete?
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119. Is full participation by members in regularly held team meetings guaranteed?
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120. What are the compelling stakeholder reasons for embarking on Decision-making processes?
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121. In what way can you redefine the criteria of choice clients have in your category in your favor?
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122. Does the scope remain the same?
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123. What are the Decision-making processes tasks and definitions?
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124. What sources do you use to gather information for a Decision-making processes study?
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125. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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126. What is out of scope?
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127. Are task requirements clearly defined?
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128. What are the tasks and definitions?
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129. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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130. Who are the Decision-making processes improvement team members, including Management Leads and Coaches?
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131. Is the team sponsored by a champion or stakeholder leader?
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132. Will team members perform Decision-making processes work when assigned and in a timely fashion?
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133. How did the Decision-making processes manager receive input to the development of a Decision-making processes improvement plan and the estimated completion dates/times of each activity?
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134. Are there different segments of customers?
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135. How and when will the baselines be defined?
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136. What is in the scope and what is not in scope?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Decision-making processes Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What are your operating costs?
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2. What causes mismanagement?
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3. How do you verify the Decision-making processes requirements quality?
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4. How will success or failure be measured?
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5. Is the scope of Decision-making processes cost analysis cost-effective?
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6. What are the Decision-making processes key cost drivers?
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7. Why do you expend time and effort to implement measurement, for whom?
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8. How do you verify
