style="font-size:15px;"> the answer to this question is clearly defined’.
There are two ways in which you can choose to interpret this statement;
1.how aware are you that the answer to the question is clearly defined
2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.
A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.
After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Microsoft Exchange Server Scorecard on the second next page of the Self-Assessment.
Your completed Microsoft Exchange Server Scorecard will give you a clear presentation of which Microsoft Exchange Server areas need attention.
Microsoft Exchange Server
Scorecard Example
Example of how the finalized Scorecard can look like:
Microsoft Exchange Server
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service8
Included Resources - how to access8
Purpose of this Self-Assessment10
How to use the Self-Assessment11
Microsoft Exchange Server
Scorecard Example13
Microsoft Exchange Server
Scorecard14
BEGINNING OF THE
SELF-ASSESSMENT:15
CRITERION #1: RECOGNIZE16
CRITERION #2: DEFINE:28
CRITERION #3: MEASURE:45
CRITERION #4: ANALYZE:60
CRITERION #5: IMPROVE:76
CRITERION #6: CONTROL:93
CRITERION #7: SUSTAIN:105
Microsoft Exchange Server and Managing Projects, Criteria for Project Managers:133
1.0 Initiating Process Group: Microsoft Exchange Server134
1.1 Project Charter: Microsoft Exchange Server136
1.2 Stakeholder Register: Microsoft Exchange Server138
1.3 Stakeholder Analysis Matrix: Microsoft Exchange Server139
2.0 Planning Process Group: Microsoft Exchange Server141
2.1 Project Management Plan: Microsoft Exchange Server143
2.2 Scope Management Plan: Microsoft Exchange Server145
2.3 Requirements Management Plan: Microsoft Exchange Server147
2.4 Requirements Documentation: Microsoft Exchange Server149
2.5 Requirements Traceability Matrix: Microsoft Exchange Server151
2.6 Project Scope Statement: Microsoft Exchange Server153
2.7 Assumption and Constraint Log: Microsoft Exchange Server155
2.8 Work Breakdown Structure: Microsoft Exchange Server157
2.9 WBS Dictionary: Microsoft Exchange Server159
2.10 Schedule Management Plan: Microsoft Exchange Server161
2.11 Activity List: Microsoft Exchange Server163
2.12 Activity Attributes: Microsoft Exchange Server165
2.13 Milestone List: Microsoft Exchange Server167
2.14 Network Diagram: Microsoft Exchange Server169
2.15 Activity Resource Requirements: Microsoft Exchange Server171
2.16 Resource Breakdown Structure: Microsoft Exchange Server173
2.17 Activity Duration Estimates: Microsoft Exchange Server175
2.18 Duration Estimating Worksheet: Microsoft Exchange Server177
2.19 Project Schedule: Microsoft Exchange Server179
2.20 Cost Management Plan: Microsoft Exchange Server181
2.21 Activity Cost Estimates: Microsoft Exchange Server183
2.22 Cost Estimating Worksheet: Microsoft Exchange Server185
2.23 Cost Baseline: Microsoft Exchange Server187
2.24 Quality Management Plan: Microsoft Exchange Server189
2.25 Quality Metrics: Microsoft Exchange Server191
2.26 Process Improvement Plan: Microsoft Exchange Server193
2.27 Responsibility Assignment Matrix: Microsoft Exchange Server195
2.28 Roles and Responsibilities: Microsoft Exchange Server197
2.29 Human Resource Management Plan: Microsoft Exchange Server199
2.30 Communications Management Plan: Microsoft Exchange Server201
2.31 Risk Management Plan: Microsoft Exchange Server203
2.32 Risk Register: Microsoft Exchange Server205
2.33 Probability and Impact Assessment: Microsoft Exchange Server207
2.34 Probability and Impact Matrix: Microsoft Exchange Server209
2.35 Risk Data Sheet: Microsoft Exchange Server211
2.36 Procurement Management Plan: Microsoft Exchange Server213
2.37
