When a Microsoft Exchange Server manager recognizes a problem, what options are available?
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71. Are there Microsoft Exchange Server problems defined?
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72. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?
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73. How do you assess your Microsoft Exchange Server workforce capability and capacity needs, including skills, competencies, and staffing levels?
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74. What tools and technologies are needed for a custom Microsoft Exchange Server project?
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75. Who needs budgets?
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76. Is the need for organizational change recognized?
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77. What creative shifts do you need to take?
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78. Who else hopes to benefit from it?
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79. As a sponsor, customer or management, how important is it to meet goals, objectives?
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80. Are you dealing with any of the same issues today as yesterday? What can you do about this?
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81. Think about the people you identified for your Microsoft Exchange Server project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?
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82. Do you really need a reverse proxy server for your Exchange environment?
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83. How can auditing be a preventative security measure?
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84. Which information does the Microsoft Exchange Server business case need to include?
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85. How does it fit into your organizational needs and tasks?
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86. Will it solve real problems?
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87. Are there regulatory / compliance issues?
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88. Are problem definition and motivation clearly presented?
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89. Will Microsoft Exchange Server deliverables need to be tested and, if so, by whom?
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90. What should be considered when identifying available resources, constraints, and deadlines?
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91. Is the events server connection correct in the managed server?
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92. What problems are you facing and how do you consider Microsoft Exchange Server will circumvent those obstacles?
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93. What Microsoft Exchange Server coordination do you need?
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94. Are there recognized Microsoft Exchange Server problems?
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95. What situation(s) led to this Microsoft Exchange Server Self Assessment?
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96. What is the recognized need?
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97. What is the problem or issue?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Microsoft Exchange Server Index at the beginning of the Self-Assessment.
CRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. How did the Microsoft Exchange Server manager receive input to the development of a Microsoft Exchange Server improvement plan and the estimated completion dates/times of each activity?
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2. How do you think the partners involved in Microsoft Exchange Server would have defined success?
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3. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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4. Has everyone on the team, including the team leaders, been properly trained?
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5. Are there any constraints known that bear on the ability to perform Microsoft Exchange Server work? How is the team addressing them?
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6. What information should you gather?
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7. How do you gather requirements?
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8. Are accountability and ownership for Microsoft Exchange Server clearly defined?
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9. What are the record-keeping requirements of Microsoft Exchange Server activities?
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