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98. Is it clearly defined in and to your organization what you do?
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99. How often are the team meetings?
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100. What baselines are required to be defined and managed?
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101. How is the team tracking and documenting its work?
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102. Are there different segments of customers?
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103. How would you define the culture at your organization, how susceptible is it to Microsoft Exchange Server changes?
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104. How do you manage scope?
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105. Are task requirements clearly defined?
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106. How can the value of Microsoft Exchange Server be defined?
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107. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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108. Do you have a Microsoft Exchange Server success story or case study ready to tell and share?
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109. Is Microsoft Exchange Server linked to key stakeholder goals and objectives?
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110. Are team charters developed?
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111. What is the definition of Microsoft Exchange Server excellence?
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112. Is special Microsoft Exchange Server user knowledge required?
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113. What scope do you want your strategy to cover?
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114. Has a team charter been developed and communicated?
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115. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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116. What sort of initial information to gather?
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117. What intelligence can you gather?
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118. What Microsoft Exchange Server services do you require?
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119. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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120. What constraints exist that might impact the team?
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121. What is the scope of the Microsoft Exchange Server work?
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122. In what way can you redefine the criteria of choice clients have in your category in your favor?
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123. What is out-of-scope initially?
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124. If substitutes have been appointed, have they been briefed on the Microsoft Exchange Server goals and received regular communications as to the progress to date?
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125. When are meeting minutes sent out? Who is on the distribution list?
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126. What are the dynamics of the communication plan?
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127. Are roles and responsibilities formally defined?
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128. What are the requirements for audit information?
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129. Are stakeholder processes mapped?
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130. Is scope creep really all bad news?
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131. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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132. Are approval levels defined for contracts and supplements to contracts?
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133. Has a Microsoft Exchange Server requirement not been met?
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134. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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135. What is the definition of success?
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136. Are required metrics defined, what are they?
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137. Is the Microsoft Exchange Server scope complete and appropriately sized?
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138. How do you gather Microsoft Exchange Server requirements?
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139. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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140. Is the team equipped with available and reliable resources?
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Add up total
