style="font-size:15px;"> <--- Score
70. What extra resources will you need?
<--- Score
71. Will new equipment/products be required to facilitate Public service management delivery, for example is new software needed?
<--- Score
72. How do you recognize an objection?
<--- Score
73. What information do users need?
<--- Score
74. What training and capacity building actions are needed to implement proposed reforms?
<--- Score
75. Which issues are too important to ignore?
<--- Score
76. Are there Public service management problems defined?
<--- Score
77. What are the timeframes required to resolve each of the issues/problems?
<--- Score
78. Have you identified your Public service management key performance indicators?
<--- Score
79. Who defines the rules in relation to any given issue?
<--- Score
80. Who else hopes to benefit from it?
<--- Score
81. How do you recognize an Public service management objection?
<--- Score
82. Does your organization need more Public service management education?
<--- Score
83. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?
<--- Score
84. Whom do you really need or want to serve?
<--- Score
85. How many trainings, in total, are needed?
<--- Score
86. Are there regulatory / compliance issues?
<--- Score
87. Will Public service management deliverables need to be tested and, if so, by whom?
<--- Score
88. Are losses recognized in a timely manner?
<--- Score
89. What should be considered when identifying available resources, constraints, and deadlines?
<--- Score
90. How are training requirements identified?
<--- Score
91. How do you assess your Public service management workforce capability and capacity needs, including skills, competencies, and staffing levels?
<--- Score
92. What is the extent or complexity of the Public service management problem?
<--- Score
93. What Public service management events should you attend?
<--- Score
94. What Public service management capabilities do you need?
<--- Score
95. Who needs budgets?
<--- Score
96. Are employees recognized for desired behaviors?
<--- Score
97. To what extent does each concerned units management team recognize Public service management as an effective investment?
<--- Score
98. What are the expected benefits of Public service management to the stakeholder?
<--- Score
99. What is the problem and/or vulnerability?
<--- Score
100. How are you going to measure success?
<--- Score
101. For your Public service management project, identify and describe the business environment, is there more than one layer to the business environment?
<--- Score
Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Public service management Index at the beginning of the Self-Assessment.
CRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. How do you catch Public service management definition inconsistencies?
<--- Score
2. How do you gather requirements?
<--- Score
3. Are there any constraints known that bear on the ability to perform Public service management work? How is the team addressing them?
<--- Score
4. How is the team tracking and documenting its work?
<--- Score
5. What are the core elements of the Public service management business case?
<--- Score
6. Is Public service management required?
<--- Score
7.
