Public Service Management A Complete Guide - 2020 Edition. Gerardus Blokdyk
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8. What is out-of-scope initially?
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9. How do you manage scope?
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10. Is Public service management linked to key stakeholder goals and objectives?
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11. What are the Public service management tasks and definitions?
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12. Who approved the Public service management scope?
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13. Has the direction changed at all during the course of Public service management? If so, when did it change and why?
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14. How did the Public service management manager receive input to the development of a Public service management improvement plan and the estimated completion dates/times of each activity?
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15. How does the Public service management manager ensure against scope creep?
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16. Has the Public service management work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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17. What information should you gather?
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18. Are the Public service management requirements testable?
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19. What scope to assess?
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20. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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21. What is out of scope?
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22. Is scope creep really all bad news?
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23. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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24. Are different versions of process maps needed to account for the different types of inputs?
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25. Are the Public service management requirements complete?
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26. What is a worst-case scenario for losses?
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27. If substitutes have been appointed, have they been briefed on the Public service management goals and received regular communications as to the progress to date?
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28. Are audit criteria, scope, frequency and methods defined?
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29. Who defines (or who defined) the rules and roles?
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30. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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31. Has a team charter been developed and communicated?
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32. Have all of the relationships been defined properly?
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33. Why are you doing Public service management and what is the scope?
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34. Is Public service management currently on schedule according to the plan?
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35. What is in the scope and what is not in scope?
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36. What are the compelling stakeholder reasons for embarking on Public service management?
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37. When is/was the Public service management start date?
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38. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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39. Has a project plan, Gantt chart, or similar been developed/completed?
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40. What is the definition of success?
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41. How often are the team meetings?
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42. How would you define the culture at your organization, how susceptible is it to Public service management changes?
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43. Will a Public service management production readiness review be required?
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44. What are the tasks and definitions?
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45. What is in scope?
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46. Are all requirements met?
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47. What sources do you use to gather information for a Public service management study?
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48. How was the ‘as is’ process map developed, reviewed, verified and validated?
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49. Is there a clear Public service management case definition?
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50. How and when will the baselines be defined?
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