Integrated System Health Management A Complete Guide - 2020 Edition. Gerardus Blokdyk

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Integrated System Health Management A Complete Guide - 2020 Edition - Gerardus Blokdyk

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      ‘In my belief,

      the answer to this question is clearly defined’.

      There are two ways in which you can choose to interpret this statement;

      1.how aware are you that the answer to the question is clearly defined

      2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.

      A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.

      After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Integrated System Health Management Scorecard on the second next page of the Self-Assessment.

      Your completed Integrated System Health Management Scorecard will give you a clear presentation of which Integrated System Health Management areas need attention.

      Integrated System Health Management

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Integrated System Health Management

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service8

      Included Resources - how to access8

      Purpose of this Self-Assessment10

      How to use the Self-Assessment11

      Integrated System Health Management

      Scorecard Example13

      Integrated System Health Management

      Scorecard14

      BEGINNING OF THE

      SELF-ASSESSMENT:15

      CRITERION #1: RECOGNIZE16

      CRITERION #2: DEFINE:28

      CRITERION #3: MEASURE:44

      CRITERION #4: ANALYZE:58

      CRITERION #5: IMPROVE:75

      CRITERION #6: CONTROL:92

      CRITERION #7: SUSTAIN:105

      Integrated System Health Management and Managing Projects, Criteria for Project Managers:131

      1.0 Initiating Process Group: Integrated System Health Management132

      1.1 Project Charter: Integrated System Health Management134

      1.2 Stakeholder Register: Integrated System Health Management136

      1.3 Stakeholder Analysis Matrix: Integrated System Health Management137

      2.0 Planning Process Group: Integrated System Health Management139

      2.1 Project Management Plan: Integrated System Health Management141

      2.2 Scope Management Plan: Integrated System Health Management143

      2.3 Requirements Management Plan: Integrated System Health Management145

      2.4 Requirements Documentation: Integrated System Health Management147

      2.5 Requirements Traceability Matrix: Integrated System Health Management149

      2.6 Project Scope Statement: Integrated System Health Management151

      2.7 Assumption and Constraint Log: Integrated System Health Management153

      2.8 Work Breakdown Structure: Integrated System Health Management155

      2.9 WBS Dictionary: Integrated System Health Management157

      2.10 Schedule Management Plan: Integrated System Health Management160

      2.11 Activity List: Integrated System Health Management162

      2.12 Activity Attributes: Integrated System Health Management164

      2.13 Milestone List: Integrated System Health Management166

      2.14 Network Diagram: Integrated System Health Management168

      2.15 Activity Resource Requirements: Integrated System Health Management170

      2.16 Resource Breakdown Structure: Integrated System Health Management172

      2.17 Activity Duration Estimates: Integrated System Health Management174

      2.18 Duration Estimating Worksheet: Integrated System Health Management177

      2.19 Project Schedule: Integrated System Health Management179

      2.20 Cost Management Plan: Integrated System Health Management181

      2.21 Activity Cost Estimates: Integrated System Health Management183

      2.22 Cost Estimating Worksheet: Integrated System Health Management185

      2.23 Cost Baseline: Integrated System Health Management187

      2.24 Quality Management Plan: Integrated System Health Management189

      2.25 Quality Metrics: Integrated System Health Management191

      2.26 Process Improvement Plan: Integrated System Health Management193

      2.27 Responsibility Assignment Matrix: Integrated System Health Management195

      2.28 Roles and Responsibilities: Integrated System Health Management197

      2.29 Human Resource Management Plan: Integrated System Health Management199

      2.30 Communications Management Plan: Integrated System Health Management201

      2.31 Risk Management Plan: Integrated System Health Management203

      2.32 Risk Register: Integrated System Health Management205

      2.33

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