Has a team charter been developed and communicated?
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15. Why are you doing Social learning tools and what is the scope?
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16. What is the worst case scenario?
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17. Is the scope of Social learning tools defined?
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18. Has a high-level ‘as is’ process map been completed, verified and validated?
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19. What is out-of-scope initially?
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20. Is Social learning tools required?
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21. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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22. How do you keep key subject matter experts in the loop?
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23. Who defines (or who defined) the rules and roles?
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24. Are there any constraints known that bear on the ability to perform Social learning tools work? How is the team addressing them?
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25. Are resources adequate for the scope?
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26. What are the rough order estimates on cost savings/opportunities that Social learning tools brings?
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27. What is the definition of Social learning tools excellence?
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28. What Social learning tools requirements should be gathered?
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29. Are there different segments of customers?
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30. What are the Social learning tools tasks and definitions?
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31. How have you defined all Social learning tools requirements first?
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32. Are audit criteria, scope, frequency and methods defined?
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33. Are customers identified and high impact areas defined?
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34. Who approved the Social learning tools scope?
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35. What intelligence can you gather?
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36. Will team members perform Social learning tools work when assigned and in a timely fashion?
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37. Is the Social learning tools scope complete and appropriately sized?
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38. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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39. What are the record-keeping requirements of Social learning tools activities?
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40. Have all of the relationships been defined properly?
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41. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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42. How are consistent Social learning tools definitions important?
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43. Has/have the customer(s) been identified?
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44. How do you gather requirements?
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45. What sort of initial information to gather?
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46. Are team charters developed?
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47. Is special Social learning tools user knowledge required?
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48. What Social learning tools services do you require?
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49. What happens if Social learning tools’s scope changes?
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50. Is it clearly defined in and to your organization what you do?
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51. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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52. Is there a clear Social learning tools case definition?
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53. What are the dynamics of the communication plan?
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54. Is the Social learning tools scope manageable?
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55. What scope do you want your strategy to cover?
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56. When are meeting minutes sent out? Who is on the distribution list?
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57. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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58. What are the core elements of the Social learning tools business case?
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