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102. How was the ‘as is’ process map developed, reviewed, verified and validated?
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103. What Banking as a service services do you require?
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104. What are the record-keeping requirements of Banking as a service activities?
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105. If substitutes have been appointed, have they been briefed on the Banking as a service goals and received regular communications as to the progress to date?
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106. Has a Banking as a service requirement not been met?
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107. What critical content must be communicated – who, what, when, where, and how?
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108. Is special Banking as a service user knowledge required?
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109. What is the context?
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110. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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111. Is the Banking as a service scope complete and appropriately sized?
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112. What scope do you want your strategy to cover?
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113. Who are the Banking as a service improvement team members, including Management Leads and Coaches?
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114. What scope to assess?
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115. Are roles and responsibilities formally defined?
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116. How do you keep key subject matter experts in the loop?
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117. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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118. Are accountability and ownership for Banking as a service clearly defined?
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119. Is it clearly defined in and to your organization what you do?
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120. What is out of scope?
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121. What is in the scope and what is not in scope?
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122. What customer feedback methods were used to solicit their input?
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123. Does the scope remain the same?
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124. Is Banking as a service currently on schedule according to the plan?
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125. The political context: who holds power?
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126. Have specific policy objectives been defined?
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127. Has/have the customer(s) been identified?
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128. What are the Banking as a service use cases?
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129. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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130. Is Banking as a service required?
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131. Is there a clear Banking as a service case definition?
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132. Are audit criteria, scope, frequency and methods defined?
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133. How do you hand over Banking as a service context?
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134. What are the Banking as a service tasks and definitions?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Banking as a service Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What relevant entities could be measured?
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2. How can a Banking as a service test verify your ideas or assumptions?
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3. Are the units of measure consistent?
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4. What is the Banking as a service business impact?
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5. How sensitive must the Banking as a service strategy be to cost?
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6. What does losing customers cost your organization?
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