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133. What is the scope of Emergency communication systems?
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134. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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135. Do you have a Emergency communication systems success story or case study ready to tell and share?
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136. Is Emergency communication systems currently on schedule according to the plan?
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137. How do you manage scope?
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138. What are the record-keeping requirements of Emergency communication systems activities?
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139. In what way can you redefine the criteria of choice clients have in your category in your favor?
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140. What information do you gather?
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141. Has the direction changed at all during the course of Emergency communication systems? If so, when did it change and why?
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142. What constraints exist that might impact the team?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Emergency communication systems Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Do you have an issue in getting priority?
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2. What does losing customers cost your organization?
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3. How do you control the overall costs of your work processes?
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4. How will measures be used to manage and adapt?
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5. What are the operational costs after Emergency communication systems deployment?
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6. Among the Emergency communication systems product and service cost to be estimated, which is considered hardest to estimate?
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7. Has a cost center been established?
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8. Was a business case (cost/benefit) developed?
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9. What potential environmental factors impact the Emergency communication systems effort?
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10. Are Emergency communication systems vulnerabilities categorized and prioritized?
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11. Do you effectively measure and reward individual and team performance?
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12. How do you quantify and qualify impacts?
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13. Who is involved in verifying compliance?
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14. What harm might be caused?
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15. Are there any easy-to-implement alternatives to Emergency communication systems? Sometimes other solutions are available that do not require the cost implications of a full-blown project?
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16. What are the costs of delaying Emergency communication systems action?
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17. Is the solution cost-effective?
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18. How can you reduce costs?
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19. How to cause the change?
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20. How do you verify and validate the Emergency communication systems data?
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21. Where is it measured?
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22. What are the costs and benefits?
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23. What happens if cost savings do not materialize?
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24. Are the measurements objective?
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25. What are the types and number of measures to use?
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26. What could cause you to change course?
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27. How do you verify performance?
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28. How long to keep data and how to manage retention costs?
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29. What are the Emergency communication systems investment costs?
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