How sensitive must the Self service software strategy be to cost?
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101. What are the costs of delaying Self service software action?
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102. How is progress measured?
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103. When should you bother with diagrams?
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104. What methods are feasible and acceptable to estimate the impact of reforms?
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105. Are there measurements based on task performance?
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106. How do you verify and validate the Self service software data?
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107. What is the Self service software business impact?
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108. How is the value delivered by Self service software being measured?
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109. Is there an opportunity to verify requirements?
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110. What measurements are possible, practicable and meaningful?
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111. What are your operating costs?
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112. What are hidden Self service software quality costs?
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113. How do you measure efficient delivery of Self service software services?
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114. Which Self service software impacts are significant?
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115. How can you reduce costs?
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116. What potential environmental factors impact the Self service software effort?
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117. Is the solution cost-effective?
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118. Do you have a flow diagram of what happens?
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119. What drives O&M cost?
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120. How do you measure lifecycle phases?
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121. Are there competing Self service software priorities?
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122. Has a cost center been established?
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123. What is the total fixed cost?
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124. Who should receive measurement reports?
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125. Which measures and indicators matter?
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126. Have you made assumptions about the shape of the future, particularly its impact on your customers and competitors?
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127. What are the estimated costs of proposed changes?
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128. Where is the cost?
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129. What users will be impacted?
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130. How will success or failure be measured?
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131. What could cause delays in the schedule?
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132. What are the types and number of measures to use?
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Add up total points for this section: _____ = Total points for this section
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