Self Service Software A Complete Guide - 2020 Edition. Gerardus Blokdyk

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style="font-size:15px;">      4. Have you included everything in your Self service software cost models?

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      5. Are indirect costs charged to the Self service software program?

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      6. What is the root cause(s) of the problem?

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      7. How do you measure variability?

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      8. Did you tackle the cause or the symptom?

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      9. Do you effectively measure and reward individual and team performance?

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      10. Are you able to realize any cost savings?

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      11. What measurements are being captured?

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      12. Which costs should be taken into account?

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      13. Are the measurements objective?

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      14. How do you measure success?

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      15. At what cost?

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      16. What is your decision requirements diagram?

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      17. What can be used to verify compliance?

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      18. What harm might be caused?

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      19. Does a Self service software quantification method exist?

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      20. What is the cost of rework?

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      21. What are the operational costs after Self service software deployment?

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      22. Will Self service software have an impact on current business continuity, disaster recovery processes and/or infrastructure?

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      23. What are the costs of reform?

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      24. When a disaster occurs, who gets priority?

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      25. What would be a real cause for concern?

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      26. What are your primary costs, revenues, assets?

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      27. Was a business case (cost/benefit) developed?

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      28. How can you manage cost down?

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      29. Are supply costs steady or fluctuating?

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      30. How do you control the overall costs of your work processes?

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      31. What do people want to verify?

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      32. What tests verify requirements?

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      33. How will you measure your Self service software effectiveness?

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      34. How do you verify performance?

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      35. How long to keep data and how to manage retention costs?

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      36. How are costs allocated?

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      37. Where can you go to verify the info?

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      38. What does your operating model cost?

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      39. How do you verify your resources?

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      40. Does the Self service software task fit the client’s priorities?

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      41. Are you aware of what could cause a problem?

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      42. What evidence is there and what is measured?

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      43. How are measurements made?

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      44. What details are required of the Self service software cost structure?

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      45. What are the strategic priorities for this year?

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      46. What happens if cost savings do not materialize?

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      47. Are actual costs in line with budgeted costs?

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      48. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Self service software services/products?

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      49. How do your measurements capture actionable Self service software information for use in exceeding your customers expectations and securing your customers engagement?

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      50. What are the current costs of the Self service software process?

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      51. What are you verifying?

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