Self Service Software A Complete Guide - 2020 Edition. Gerardus Blokdyk
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5. Are indirect costs charged to the Self service software program?
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6. What is the root cause(s) of the problem?
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7. How do you measure variability?
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8. Did you tackle the cause or the symptom?
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9. Do you effectively measure and reward individual and team performance?
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10. Are you able to realize any cost savings?
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11. What measurements are being captured?
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12. Which costs should be taken into account?
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13. Are the measurements objective?
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14. How do you measure success?
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15. At what cost?
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16. What is your decision requirements diagram?
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17. What can be used to verify compliance?
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18. What harm might be caused?
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19. Does a Self service software quantification method exist?
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20. What is the cost of rework?
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21. What are the operational costs after Self service software deployment?
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22. Will Self service software have an impact on current business continuity, disaster recovery processes and/or infrastructure?
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23. What are the costs of reform?
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24. When a disaster occurs, who gets priority?
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25. What would be a real cause for concern?
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26. What are your primary costs, revenues, assets?
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27. Was a business case (cost/benefit) developed?
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28. How can you manage cost down?
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29. Are supply costs steady or fluctuating?
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30. How do you control the overall costs of your work processes?
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31. What do people want to verify?
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32. What tests verify requirements?
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33. How will you measure your Self service software effectiveness?
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34. How do you verify performance?
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35. How long to keep data and how to manage retention costs?
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36. How are costs allocated?
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37. Where can you go to verify the info?
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38. What does your operating model cost?
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39. How do you verify your resources?
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40. Does the Self service software task fit the client’s priorities?
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41. Are you aware of what could cause a problem?
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42. What evidence is there and what is measured?
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43. How are measurements made?
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44. What details are required of the Self service software cost structure?
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45. What are the strategic priorities for this year?
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46. What happens if cost savings do not materialize?
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47. Are actual costs in line with budgeted costs?
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48. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Self service software services/products?
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49. How do your measurements capture actionable Self service software information for use in exceeding your customers expectations and securing your customers engagement?
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50. What are the current costs of the Self service software process?
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51. What are you verifying?
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