Self Service Software A Complete Guide - 2020 Edition. Gerardus Blokdyk
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57. Are approval levels defined for contracts and supplements to contracts?
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58. Has everyone on the team, including the team leaders, been properly trained?
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59. What is the definition of success?
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60. Are required metrics defined, what are they?
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61. Has a team charter been developed and communicated?
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62. Have specific policy objectives been defined?
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63. Have the customer needs been translated into specific, measurable requirements? How?
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64. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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65. How would you define Self service software leadership?
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66. Is the scope of Self service software defined?
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67. How do you gather Self service software requirements?
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68. Where can you gather more information?
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69. Does the scope remain the same?
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70. What sources do you use to gather information for a Self service software study?
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71. What baselines are required to be defined and managed?
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72. How do you manage unclear Self service software requirements?
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73. Is there a critical path to deliver Self service software results?
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74. How do you gather requirements?
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75. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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76. How is the team tracking and documenting its work?
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77. Is the work to date meeting requirements?
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78. Is Self service software required?
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79. Who is gathering information?
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80. Who approved the Self service software scope?
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81. What information should you gather?
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82. When is/was the Self service software start date?
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83. Who defines (or who defined) the rules and roles?
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84. Have all basic functions of Self service software been defined?
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85. What are (control) requirements for Self service software Information?
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86. What system do you use for gathering Self service software information?
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87. How do you hand over Self service software context?
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88. How does the Self service software manager ensure against scope creep?
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89. What Self service software requirements should be gathered?
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90. What are the compelling stakeholder reasons for embarking on Self service software?
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91. What critical content must be communicated – who, what, when, where, and how?
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92. What is the definition of Self service software excellence?
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93. Has the Self service software work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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94. Has the direction changed at all during the course of Self service software? If so, when did it change and why?
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95. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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96. Will a Self service software production readiness review be required?
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97. Has a project plan, Gantt chart, or similar been developed/completed?
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98. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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99. What is out-of-scope initially?
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100. How are consistent Self service software definitions important?
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