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78. Will new equipment/products be required to facilitate Cost Plus delivery, for example is new software needed?
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79. Do you need different information or graphics?
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80. Will a response program recognize when a crisis occurs and provide some level of response?
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81. What information do users need?
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82. What are the clients issues and concerns?
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83. Are losses recognized in a timely manner?
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84. Have you identified your Cost Plus key performance indicators?
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85. What should be considered when identifying available resources, constraints, and deadlines?
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86. How much are sponsors, customers, partners, stakeholders involved in Cost Plus? In other words, what are the risks, if Cost Plus does not deliver successfully?
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87. What is the problem or issue?
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88. What are the stakeholder objectives to be achieved with Cost Plus?
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89. Are there recognized Cost Plus problems?
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90. Who needs to know about Cost Plus?
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91. Are employees recognized for desired behaviors?
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92. What needs to be done?
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93. What Cost Plus problem should be solved?
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94. What resources or support might you need?
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95. How many trainings, in total, are needed?
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96. Who defines the rules in relation to any given issue?
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97. Who else hopes to benefit from it?
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98. Are there regulatory / compliance issues?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Cost Plus Index at the beginning of the Self-Assessment.
CRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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2. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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3. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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4. Is there any additional Cost Plus definition of success?
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5. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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6. Are accountability and ownership for Cost Plus clearly defined?
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7. What is the context?
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8. What Cost Plus requirements should be gathered?
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9. Are there any constraints known that bear on the ability to perform Cost Plus work? How is the team addressing them?
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10. When is the estimated completion date?
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11. Has a team charter been developed and communicated?
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12. What is the worst case scenario?
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13. What baselines are required to be defined and managed?
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14. What is out-of-scope initially?
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15. Is special Cost Plus user knowledge required?
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16. How do you gather the stories?
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17. How is the team tracking and documenting its work?
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18. What are the compelling stakeholder reasons for embarking on Cost Plus?
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19. How does the Cost Plus manager ensure against
