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76. What are the clients issues and concerns?
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77. Looking at each person individually – does every one have the qualities which are needed to work in this group?
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78. What is the smallest subset of the problem you can usefully solve?
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79. How are the Business chain’s objectives aligned to the group’s overall stakeholder strategy?
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80. What Business chain capabilities do you need?
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81. How do you recognize an Business chain objection?
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82. Why is this needed?
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83. What are the expected benefits of Business chain to the stakeholder?
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84. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?
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85. Do you need different information or graphics?
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86. What training and capacity building actions are needed to implement proposed reforms?
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87. Do you recognize Business chain achievements?
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88. Do you have/need 24-hour access to key personnel?
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89. What information do users need?
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90. Do you need to avoid or amend any Business chain activities?
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91. Which needs are not included or involved?
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92. To what extent would your organization benefit from being recognized as a award recipient?
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93. What should be considered when identifying available resources, constraints, and deadlines?
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94. What do employees need in the short term?
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95. What are the minority interests and what amount of minority interests can be recognized?
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96. What do you need to start doing?
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97. Can management personnel recognize the monetary benefit of Business chain?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Business chain Index at the beginning of the Self-Assessment.
CRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What critical content must be communicated – who, what, when, where, and how?
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2. Are different versions of process maps needed to account for the different types of inputs?
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3. Has the direction changed at all during the course of Business chain? If so, when did it change and why?
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4. Do you have organizational privacy requirements?
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5. Are there any constraints known that bear on the ability to perform Business chain work? How is the team addressing them?
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6. Will a Business chain production readiness review be required?
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7. Scope of sensitive information?
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8. What sources do you use to gather information for a Business chain study?
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9. If substitutes have been appointed, have they been briefed on the Business chain goals and received regular communications as to the progress to date?
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10. What happens if Business chain’s scope changes?
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11. What key stakeholder process output measure(s) does Business chain leverage and how?
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12. Are accountability and ownership for Business chain clearly defined?
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13. What intelligence can you gather?
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14. Has a team charter been developed and communicated?
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15. How is the team tracking and documenting its work?
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16. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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