external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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29. Are the Business war game requirements complete?
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30. What is the context?
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31. Is there a critical path to deliver Business war game results?
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32. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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33. What scope do you want your strategy to cover?
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34. Is Business war game linked to key stakeholder goals and objectives?
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35. Has a Business war game requirement not been met?
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36. Have the customer needs been translated into specific, measurable requirements? How?
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37. Are the types well defined in terms of properties, and value?
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38. Are customer(s) identified and segmented according to their different needs and requirements?
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39. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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40. When is/was the Business war game start date?
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41. Who is gathering Business war game information?
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42. What are the Business war game tasks and definitions?
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43. Is the scope of Business war game defined?
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44. When is the estimated completion date?
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45. What types of models are being used, and in what context?
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46. What critical content must be communicated – who, what, when, where, and how?
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47. Are improvement team members fully trained on Business war game?
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48. Are audit criteria, scope, frequency and methods defined?
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49. How and when will the baselines be defined?
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50. How do you hand over Business war game context?
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51. What defines best in class?
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52. Who defines (or who defined) the rules and roles?
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53. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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54. What are the core elements of the Business war game business case?
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55. Why are you doing Business war game and what is the scope?
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56. How was the ‘as is’ process map developed, reviewed, verified and validated?
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57. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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58. In what way can you redefine the criteria of choice clients have in your category in your favor?
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59. Has a project plan, Gantt chart, or similar been developed/completed?
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60. What key stakeholder process output measure(s) does Business war game leverage and how?
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61. If substitutes have been appointed, have they been briefed on the Business war game goals and received regular communications as to the progress to date?
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62. What is the scope of the Business war game work?
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63. What happens if Business war game’s scope changes?
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64. Is Business war game currently on schedule according to the plan?
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65. What are the Business war game use cases?
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66. Are there different segments of customers?
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67. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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68. Is full participation by members in regularly held team meetings guaranteed?
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69. Will team members perform Business war game work when assigned and in a timely fashion?
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70. How have you defined all Business war game requirements first?
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71. What are the
