What sources do you use to gather information for a Health care systems study?
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107. Does the scope remain the same?
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108. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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109. When is the estimated completion date?
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110. What is in scope?
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111. When are meeting minutes sent out? Who is on the distribution list?
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112. Scope of sensitive information?
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113. Does the team have regular meetings?
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114. Is there a Health care systems management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
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115. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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116. What was the context?
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117. What is a worst-case scenario for losses?
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118. How do you keep key subject matter experts in the loop?
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119. Has the Health care systems work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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120. What information should you gather?
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121. What baselines are required to be defined and managed?
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122. How do you build the right business case?
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123. Are there any constraints known that bear on the ability to perform Health care systems work? How is the team addressing them?
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124. What would be the goal or target for a Health care systems’s improvement team?
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125. Will team members regularly document their Health care systems work?
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126. What customer feedback methods were used to solicit their input?
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127. Has/have the customer(s) been identified?
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128. Who defines (or who defined) the rules and roles?
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129. Is scope creep really all bad news?
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130. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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131. If substitutes have been appointed, have they been briefed on the Health care systems goals and received regular communications as to the progress to date?
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132. Are stakeholder processes mapped?
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133. How do you gather the stories?
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134. What gets examined?
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135. What is the scope of the Health care systems effort?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Health care systems Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Are actual costs in line with budgeted costs?
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2. What is the cause of any Health care systems gaps?
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3. What are the types and number of measures to use?
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4. What harm might be caused?
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5. What are the current costs of the Health care systems process?
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6. What is measured? Why?
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7. How sensitive must the Health care systems strategy be to cost?
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8. Is it possible to estimate the impact of unanticipated complexity such as wrong or failed assumptions, feedback, etcetera on proposed reforms?
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9. What is the total fixed cost?
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