Is special Health management user knowledge required?
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72. Are stakeholder processes mapped?
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73. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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74. Is the team equipped with available and reliable resources?
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75. Are audit criteria, scope, frequency and methods defined?
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76. What scope to assess?
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77. How does the Health management manager ensure against scope creep?
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78. What baselines are required to be defined and managed?
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79. What is in scope?
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80. Have the customer needs been translated into specific, measurable requirements? How?
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81. What information do you gather?
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82. How do you manage unclear Health management requirements?
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83. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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84. What is the context?
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85. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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86. How are consistent Health management definitions important?
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87. Are roles and responsibilities formally defined?
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88. Is it clearly defined in and to your organization what you do?
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89. What would be the goal or target for a Health management’s improvement team?
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90. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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91. Is Health management currently on schedule according to the plan?
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92. Has a team charter been developed and communicated?
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93. What is the definition of success?
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94. How do you think the partners involved in Health management would have defined success?
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95. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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96. What is the definition of Health management excellence?
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97. Who approved the Health management scope?
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98. Who is gathering information?
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99. Has your scope been defined?
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100. What Health management requirements should be gathered?
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101. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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102. Are there any constraints known that bear on the ability to perform Health management work? How is the team addressing them?
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103. Are required metrics defined, what are they?
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104. Has a Health management requirement not been met?
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105. What gets examined?
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106. When are meeting minutes sent out? Who is on the distribution list?
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107. What is out of scope?
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108. How did the Health management manager receive input to the development of a Health management improvement plan and the estimated completion dates/times of each activity?
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109. What are the compelling stakeholder reasons for embarking on Health management?
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110. What system do you use for gathering Health management information?
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111. What are the rough order estimates on cost savings/opportunities that Health management brings?
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112. Is the team formed and are team leaders (Coaches and Management Leads) assigned?
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113. How do you manage changes in Health management requirements?
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114. Does the team have regular meetings?
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115.
