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72. What problems are you facing and how do you consider Community Health Systems will circumvent those obstacles?
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73. Will it solve real problems?
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74. Are there regulatory / compliance issues?
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75. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?
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76. Did you miss any major Community Health Systems issues?
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77. Who should resolve the Community Health Systems issues?
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78. How are training requirements identified?
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79. To what extent does each concerned units management team recognize Community Health Systems as an effective investment?
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80. What situation(s) led to this Community Health Systems Self Assessment?
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81. Who else hopes to benefit from it?
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82. Are there any specific expectations or concerns about the Community Health Systems team, Community Health Systems itself?
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83. How do you recognize an objection?
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84. Do you need different information or graphics?
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85. What are the clients issues and concerns?
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86. How do you assess your Community Health Systems workforce capability and capacity needs, including skills, competencies, and staffing levels?
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87. How much are sponsors, customers, partners, stakeholders involved in Community Health Systems? In other words, what are the risks, if Community Health Systems does not deliver successfully?
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88. Are you making progress on prevention?
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89. How do you identify the kinds of information that you will need?
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90. Are controls defined to recognize and contain problems?
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91. What Community Health Systems coordination do you need?
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92. What should be considered when identifying available resources, constraints, and deadlines?
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93. What are your needs in relation to Community Health Systems skills, labor, equipment, and markets?
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94. Do you know what you need to know about Community Health Systems?
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95. Who needs budgets?
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96. Where do you need to exercise leadership?
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97. What prevents you from making the changes you know will make you a more effective Community Health Systems leader?
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98. What does Community Health Systems success mean to the stakeholders?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Community Health Systems Index at the beginning of the Self-Assessment.
CRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Are there any constraints known that bear on the ability to perform Community Health Systems work? How is the team addressing them?
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2. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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3. When are meeting minutes sent out? Who is on the distribution list?
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4. Is the Community Health Systems scope manageable?
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5. Has your scope been defined?
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6. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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7. Are different versions of process maps needed to account for the different types of inputs?
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8. What are the tasks and definitions?
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9. How was the ‘as is’ process map developed, reviewed, verified and validated?
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10. Is it clearly defined in and to your organization what you do?
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11.
