Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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108. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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109. Is scope creep really all bad news?
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110. Do you have a Medical scoring success story or case study ready to tell and share?
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111. Is Medical scoring required?
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112. Are there different segments of customers?
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113. When is/was the Medical scoring start date?
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114. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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115. What defines best in class?
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116. How have you defined all Medical scoring requirements first?
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117. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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118. Is there any additional Medical scoring definition of success?
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119. How did the Medical scoring manager receive input to the development of a Medical scoring improvement plan and the estimated completion dates/times of each activity?
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120. How do you gather requirements?
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121. Will team members regularly document their Medical scoring work?
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122. How do you gather the stories?
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123. What Medical scoring services do you require?
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124. What are the compelling stakeholder reasons for embarking on Medical scoring?
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125. How do you keep key subject matter experts in the loop?
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126. Who is gathering information?
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127. How do you hand over Medical scoring context?
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128. Are different versions of process maps needed to account for the different types of inputs?
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129. How will variation in the actual durations of each activity be dealt with to ensure that the expected Medical scoring results are met?
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130. Is the scope of Medical scoring defined?
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131. Who defines (or who defined) the rules and roles?
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132. How often are the team meetings?
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133. What is the context?
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134. Is there a critical path to deliver Medical scoring results?
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135. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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136. Has everyone on the team, including the team leaders, been properly trained?
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137. Does the scope remain the same?
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138. What knowledge or experience is required?
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139. What system do you use for gathering Medical scoring information?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Medical scoring Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. How can you measure Medical scoring in a systematic way?
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2. What are the Medical scoring key cost drivers?
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3. Is it possible to estimate the impact of unanticipated complexity such as wrong or failed assumptions, feedback, etcetera on proposed reforms?
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4. What causes innovation to fail or succeed in your organization?
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5. What are hidden Medical scoring quality costs?
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6.
