Score
131. Is it clearly defined in and to your organization what you do?
<--- Score
132. What sort of initial information to gather?
<--- Score
133. Are task requirements clearly defined?
<--- Score
134. What is in scope?
<--- Score
135. How are consistent Business communications operations management definitions important?
<--- Score
136. Where can you gather more information?
<--- Score
137. What is the definition of Business communications operations management excellence?
<--- Score
138. How is the team tracking and documenting its work?
<--- Score
139. Has the Business communications operations management work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
<--- Score
140. What is the scope of the Business communications operations management effort?
<--- Score
141. What constraints exist that might impact the team?
<--- Score
142. What are the record-keeping requirements of Business communications operations management activities?
<--- Score
Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Business communications operations management Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What disadvantage does this cause for the user?
<--- Score
2. What are the costs of reform?
<--- Score
3. Are the units of measure consistent?
<--- Score
4. What is the cause of any Business communications operations management gaps?
<--- Score
5. How do you verify your resources?
<--- Score
6. How do you verify the Business communications operations management requirements quality?
<--- Score
7. Are the Business communications operations management benefits worth its costs?
<--- Score
8. How will measures be used to manage and adapt?
<--- Score
9. How is the value delivered by Business communications operations management being measured?
<--- Score
10. What would be a real cause for concern?
<--- Score
11. Are actual costs in line with budgeted costs?
<--- Score
12. How do you verify and develop ideas and innovations?
<--- Score
13. What drives O&M cost?
<--- Score
14. Are there competing Business communications operations management priorities?
<--- Score
15. What are the Business communications operations management key cost drivers?
<--- Score
16. When are costs are incurred?
<--- Score
17. Where can you go to verify the info?
<--- Score
18. Is it possible to estimate the impact of unanticipated complexity such as wrong or failed assumptions, feedback, etcetera on proposed reforms?
<--- Score
19. What do people want to verify?
<--- Score
20. Which Business communications operations management impacts are significant?
<--- Score
21. Have design-to-cost goals been established?
<--- Score
22. What could cause delays in the schedule?
<--- Score
23. What relevant entities could be measured?
<--- Score
24. How will success or failure be measured?
<--- Score
25. Where is it measured?
<--- Score
26. How long to keep data and how to manage retention costs?
<--- Score
27. Did you tackle the cause or the symptom?
<--- Score
28.
