Are problem definition and motivation clearly presented?
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69. Are there regulatory / compliance issues?
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70. What Critical Incident Response Team coordination do you need?
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71. Do you need to avoid or amend any Critical Incident Response Team activities?
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72. What are the expected benefits of Critical Incident Response Team to the stakeholder?
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73. What is the Critical Incident Response Team problem definition? What do you need to resolve?
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74. As a sponsor, customer or management, how important is it to meet goals, objectives?
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75. What problems are you facing and how do you consider Critical Incident Response Team will circumvent those obstacles?
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76. How are the Critical Incident Response Team’s objectives aligned to the group’s overall stakeholder strategy?
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77. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?
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78. Is it needed?
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79. Does Critical Incident Response Team create potential expectations in other areas that need to be recognized and considered?
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80. Can management personnel recognize the monetary benefit of Critical Incident Response Team?
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81. What extra resources will you need?
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82. Are losses recognized in a timely manner?
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83. Are employees recognized for desired behaviors?
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84. Would you recognize a threat from the inside?
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85. Why the need?
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86. Who needs budgets?
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87. What Critical Incident Response Team problem should be solved?
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88. Are there Critical Incident Response Team problems defined?
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89. How do you take a forward-looking perspective in identifying Critical Incident Response Team research related to market response and models?
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90. What does Critical Incident Response Team success mean to the stakeholders?
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91. What situation(s) led to this Critical Incident Response Team Self Assessment?
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92. To what extent does each concerned units management team recognize Critical Incident Response Team as an effective investment?
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93. What are the timeframes required to resolve each of the issues/problems?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Critical Incident Response Team Index at the beginning of the Self-Assessment.
CRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Is there a critical path to deliver Critical Incident Response Team results?
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2. How do you catch Critical Incident Response Team definition inconsistencies?
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3. Has your scope been defined?
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4. What is a worst-case scenario for losses?
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5. Is there any additional Critical Incident Response Team definition of success?
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6. What was the context?
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7. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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8. Is Critical Incident Response Team currently on schedule according to the plan?
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9. Are the Critical Incident Response Team requirements testable?
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10. What is the worst case scenario?
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11. In what way can you redefine the criteria of choice clients have in your category in your favor?
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12. Has a Critical Incident Response Team requirement not
