question is clearly defined’.
There are two ways in which you can choose to interpret this statement;
1.how aware are you that the answer to the question is clearly defined
2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.
A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.
After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Digital Literacy Scorecard on the second next page of the Self-Assessment.
Your completed Digital Literacy Scorecard will give you a clear presentation of which Digital Literacy areas need attention.
Digital Literacy
Scorecard Example
Example of how the finalized Scorecard can look like:
Digital Literacy
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service7
Included Resources - how to access7
Purpose of this Self-Assessment9
How to use the Self-Assessment10
Digital Literacy
Scorecard Example12
Digital Literacy
Scorecard13
BEGINNING OF THE
SELF-ASSESSMENT:14
CRITERION #1: RECOGNIZE15
CRITERION #2: DEFINE:27
CRITERION #3: MEASURE:42
CRITERION #4: ANALYZE:57
CRITERION #5: IMPROVE:72
CRITERION #6: CONTROL:88
CRITERION #7: SUSTAIN:100
Digital Literacy and Managing Projects, Criteria for Project Managers:124
1.0 Initiating Process Group: Digital Literacy125
1.1 Project Charter: Digital Literacy127
1.2 Stakeholder Register: Digital Literacy129
1.3 Stakeholder Analysis Matrix: Digital Literacy130
2.0 Planning Process Group: Digital Literacy132
2.1 Project Management Plan: Digital Literacy134
2.2 Scope Management Plan: Digital Literacy136
2.3 Requirements Management Plan: Digital Literacy138
2.4 Requirements Documentation: Digital Literacy140
2.5 Requirements Traceability Matrix: Digital Literacy142
2.6 Project Scope Statement: Digital Literacy144
2.7 Assumption and Constraint Log: Digital Literacy146
2.8 Work Breakdown Structure: Digital Literacy148
2.9 WBS Dictionary: Digital Literacy150
2.10 Schedule Management Plan: Digital Literacy153
2.11 Activity List: Digital Literacy155
2.12 Activity Attributes: Digital Literacy157
2.13 Milestone List: Digital Literacy159
2.14 Network Diagram: Digital Literacy161
2.15 Activity Resource Requirements: Digital Literacy163
2.16 Resource Breakdown Structure: Digital Literacy164
2.17 Activity Duration Estimates: Digital Literacy166
2.18 Duration Estimating Worksheet: Digital Literacy168
2.19 Project Schedule: Digital Literacy170
2.20 Cost Management Plan: Digital Literacy172
2.21 Activity Cost Estimates: Digital Literacy174
2.22 Cost Estimating Worksheet: Digital Literacy176
2.23 Cost Baseline: Digital Literacy178
2.24 Quality Management Plan: Digital Literacy180
2.25 Quality Metrics: Digital Literacy182
2.26 Process Improvement Plan: Digital Literacy184
2.27 Responsibility Assignment Matrix: Digital Literacy186
2.28 Roles and Responsibilities: Digital Literacy188
2.29 Human Resource Management Plan: Digital Literacy190
2.30 Communications Management Plan: Digital Literacy192
2.31 Risk Management Plan: Digital Literacy194
2.32 Risk Register: Digital Literacy196
2.33 Probability and Impact Assessment: Digital Literacy198
2.34 Probability and Impact Matrix: Digital Literacy200
2.35 Risk Data Sheet: Digital Literacy202
2.36 Procurement Management Plan: Digital Literacy204
2.37 Source Selection Criteria: Digital Literacy206
2.38 Stakeholder Management Plan: Digital Literacy208
2.39 Change Management Plan: Digital Literacy210
3.0 Executing Process Group: Digital Literacy212
3.1 Team
