based on the work done so far?
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74. Are there any revenue recognition issues?
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75. What do employees need in the short term?
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76. Do practice-based preventive child health services affect the use of organizations?
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77. What is the extent or complexity of the Health services problem?
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78. How does it fit into your organizational needs and tasks?
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79. How are you going to measure success?
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80. Do people have access to psychosocial and mental health services to reduce mental health morbidity and social problems?
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81. What extra resources will you need?
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82. Is the need for organizational change recognized?
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83. Are controls defined to recognize and contain problems?
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84. What are the timeframes required to resolve each of the issues/problems?
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85. Which needs are not included or involved?
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86. Are problem definition and motivation clearly presented?
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87. What does Health services success mean to the stakeholders?
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88. Is it needed?
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89. Does addressing basic needs help access mental health services?
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90. Which issues are too important to ignore?
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91. Will new equipment/products be required to facilitate Health services delivery, for example is new software needed?
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92. Are there regulatory / compliance issues?
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93. How do you recognize an objection?
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94. What vendors make products that address the Health services needs?
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95. What are the clients issues and concerns?
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96. What are the minority interests and what amount of minority interests can be recognized?
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97. To what extent does each concerned units management team recognize Health services as an effective investment?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Health services Index at the beginning of the Self-Assessment.
CRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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2. What system do you use for gathering Health services information?
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3. What is out of scope?
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4. Is the work to date meeting requirements?
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5. What happens if Health services’s scope changes?
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6. Is full participation by members in regularly held team meetings guaranteed?
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7. Does the team have regular meetings?
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8. Are team charters developed?
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9. Will team members perform Health services work when assigned and in a timely fashion?
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10. Do you have organizational privacy requirements?
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11. What is the definition of Health services excellence?
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12. Are the Health services requirements testable?
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13. Has the direction changed at all during the course of Health services? If so, when did it change and why?
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14. Has/have the customer(s) been identified?
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15. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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