How do you gather the stories?
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4. Who is gathering information?
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5. Is full participation by members in regularly held team meetings guaranteed?
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6. What is the definition of success?
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7. Has everyone on the team, including the team leaders, been properly trained?
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8. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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9. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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10. Who is gathering Regional Health Information Organization information?
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11. What Regional Health Information Organization requirements should be gathered?
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12. What is the definition of Regional Health Information Organization excellence?
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13. How will variation in the actual durations of each activity be dealt with to ensure that the expected Regional Health Information Organization results are met?
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14. What is in scope?
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15. Is special Regional Health Information Organization user knowledge required?
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16. Are accountability and ownership for Regional Health Information Organization clearly defined?
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17. Why are you doing Regional Health Information Organization and what is the scope?
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18. How was the ‘as is’ process map developed, reviewed, verified and validated?
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19. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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20. Has your scope been defined?
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21. What happens if Regional Health Information Organization’s scope changes?
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22. How do you think the partners involved in Regional Health Information Organization would have defined success?
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23. Are the Regional Health Information Organization requirements testable?
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24. What are the Regional Health Information Organization tasks and definitions?
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25. Is Regional Health Information Organization currently on schedule according to the plan?
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26. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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27. Who approved the Regional Health Information Organization scope?
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28. Are resources adequate for the scope?
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29. What was the context?
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30. What information do you gather?
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31. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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32. How and when will the baselines be defined?
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33. Are different versions of process maps needed to account for the different types of inputs?
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34. Do you all define Regional Health Information Organization in the same way?
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35. Will team members perform Regional Health Information Organization work when assigned and in a timely fashion?
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36. Has the direction changed at all during the course of Regional Health Information Organization? If so, when did it change and why?
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37. If substitutes have been appointed, have they been briefed on the Regional Health Information Organization goals and received regular communications as to the progress to date?
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38. What is the scope of Regional Health Information Organization?
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39. What intelligence can you gather?
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40. Are approval levels defined for contracts and supplements to contracts?
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41. Are there different segments of customers?
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42. Has a Regional Health Information Organization requirement not been met?
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43. How will the Regional Health Information Organization team and the group measure complete success of Regional Health Information Organization?
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44. What knowledge or experience is required?
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