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62. Is full participation by members in regularly held team meetings guaranteed?
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63. What are the Health communication use cases?
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64. Have the customer needs been translated into specific, measurable requirements? How?
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65. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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66. How do you build the right business case?
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67. How do you manage scope?
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68. Does the team have regular meetings?
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69. Why are you doing Health communication and what is the scope?
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70. Who defines (or who defined) the rules and roles?
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71. How do you keep key subject matter experts in the loop?
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72. Does the scope remain the same?
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73. Will a Health communication production readiness review be required?
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74. What are the Health communication tasks and definitions?
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75. Has the Health communication work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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76. Is scope creep really all bad news?
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77. What critical content must be communicated – who, what, when, where, and how?
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78. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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79. How will the Health communication team and the group measure complete success of Health communication?
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80. What is the worst case scenario?
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81. What sort of initial information to gather?
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82. Are customer(s) identified and segmented according to their different needs and requirements?
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83. Is the scope of Health communication defined?
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84. What is the scope of the Health communication work?
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85. What are the compelling stakeholder reasons for embarking on Health communication?
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86. What customer feedback methods were used to solicit their input?
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87. How can the value of Health communication be defined?
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88. Are required metrics defined, what are they?
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89. Is the team sponsored by a champion or stakeholder leader?
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90. What is the definition of success?
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91. If substitutes have been appointed, have they been briefed on the Health communication goals and received regular communications as to the progress to date?
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92. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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93. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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94. Are there any constraints known that bear on the ability to perform Health communication work? How is the team addressing them?
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95. What defines best in class?
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96. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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97. What are the tasks and definitions?
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98. Who are the Health communication improvement team members, including Management Leads and Coaches?
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99. How are consistent Health communication definitions important?
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100. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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101. Is there a critical path to deliver Health communication results?
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102. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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103. Will team members regularly document their Health communication work?
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104.
