How do you manage scope?
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100. What are the rough order estimates on cost savings/opportunities that Message Queuing as a Service brings?
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101. How and when will the baselines be defined?
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102. How are consistent Message Queuing as a Service definitions important?
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103. How do you gather requirements?
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104. In what way can you redefine the criteria of choice clients have in your category in your favor?
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105. Has the direction changed at all during the course of Message Queuing as a Service? If so, when did it change and why?
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106. Does the team have regular meetings?
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107. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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108. What are the tasks and definitions?
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109. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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110. Have specific policy objectives been defined?
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111. Who approved the Message Queuing as a Service scope?
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112. What customer feedback methods were used to solicit their input?
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113. What happens if Message Queuing as a Service’s scope changes?
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114. What is out-of-scope initially?
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115. How do you hand over Message Queuing as a Service context?
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116. Are roles and responsibilities formally defined?
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117. What Message Queuing as a Service services do you require?
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118. Has everyone on the team, including the team leaders, been properly trained?
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119. Is special Message Queuing as a Service user knowledge required?
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120. Have the customer needs been translated into specific, measurable requirements? How?
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121. Who are the Message Queuing as a Service improvement team members, including Management Leads and Coaches?
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122. What are (control) requirements for Message Queuing as a Service Information?
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123. How do you keep key subject matter experts in the loop?
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124. Do you all define Message Queuing as a Service in the same way?
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125. What are the core elements of the Message Queuing as a Service business case?
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126. Are different versions of process maps needed to account for the different types of inputs?
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127. What is the definition of Message Queuing as a Service excellence?
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128. Are audit criteria, scope, frequency and methods defined?
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129. Has the Message Queuing as a Service work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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130. Where can you gather more information?
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131. Is there a Message Queuing as a Service management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
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132. Will a Message Queuing as a Service production readiness review be required?
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133. How do you manage unclear Message Queuing as a Service requirements?
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134. What are the record-keeping requirements of Message Queuing as a Service activities?
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135. Will team members perform Message Queuing as a Service work when assigned and in a timely fashion?
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136. Does the scope remain the same?
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137. How do you manage changes in Message Queuing as a Service requirements?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Message Queuing as a Service Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my
