Are employees recognized for desired behaviors?
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72. Do you recognize Backend as a service achievements?
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73. Are there any specific expectations or concerns about the Backend as a service team, Backend as a service itself?
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74. Who else hopes to benefit from it?
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75. Does Backend as a service create potential expectations in other areas that need to be recognized and considered?
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76. Who should resolve the Backend as a service issues?
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77. Where is training needed?
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78. Is the need for organizational change recognized?
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79. Do you have/need 24-hour access to key personnel?
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80. What would happen if Backend as a service weren’t done?
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81. How are you going to measure success?
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82. Have you identified your Backend as a service key performance indicators?
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83. What extra resources will you need?
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84. What do you need to start doing?
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85. What do employees need in the short term?
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86. What needs to stay?
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87. Consider your own Backend as a service project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?
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88. Does your organization need more Backend as a service education?
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89. Which needs are not included or involved?
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90. Are losses recognized in a timely manner?
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91. How do you recognize an objection?
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92. Who needs budgets?
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93. Why the need?
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94. Is the quality assurance team identified?
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95. Whom do you really need or want to serve?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Backend as a service Index at the beginning of the Self-Assessment.
CRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Has/have the customer(s) been identified?
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2. What are the Backend as a service tasks and definitions?
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3. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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4. What information should you gather?
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5. How do you think the partners involved in Backend as a service would have defined success?
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6. Are different versions of process maps needed to account for the different types of inputs?
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7. What are (control) requirements for Backend as a service Information?
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8. Have all basic functions of Backend as a service been defined?
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9. Are accountability and ownership for Backend as a service clearly defined?
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10. Has everyone on the team, including the team leaders, been properly trained?
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11. Is there a clear Backend as a service case definition?
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12. Are all requirements met?
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13. Scope of sensitive information?
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14. The political context: who holds power?
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15. How do you catch Backend as a service definition inconsistencies?
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16. How would you
