leverage and how?
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61. What critical content must be communicated – who, what, when, where, and how?
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62. When is/was the Backend as a service start date?
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63. Has the direction changed at all during the course of Backend as a service? If so, when did it change and why?
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64. What is out-of-scope initially?
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65. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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66. How do you gather Backend as a service requirements?
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67. Is the work to date meeting requirements?
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68. What would be the goal or target for a Backend as a service’s improvement team?
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69. How did the Backend as a service manager receive input to the development of a Backend as a service improvement plan and the estimated completion dates/times of each activity?
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70. Are the Backend as a service requirements complete?
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71. How will variation in the actual durations of each activity be dealt with to ensure that the expected Backend as a service results are met?
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72. What was the context?
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73. Do you all define Backend as a service in the same way?
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74. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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75. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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76. How do you build the right business case?
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77. Who are the Backend as a service improvement team members, including Management Leads and Coaches?
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78. Who defines (or who defined) the rules and roles?
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79. How is the team tracking and documenting its work?
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80. Are required metrics defined, what are they?
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81. What are the tasks and definitions?
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82. What knowledge or experience is required?
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83. Is there any additional Backend as a service definition of success?
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84. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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85. Have the customer needs been translated into specific, measurable requirements? How?
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86. Do you have a Backend as a service success story or case study ready to tell and share?
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87. What system do you use for gathering Backend as a service information?
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88. How do you keep key subject matter experts in the loop?
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89. What scope do you want your strategy to cover?
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90. Has a project plan, Gantt chart, or similar been developed/completed?
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91. Who is gathering information?
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92. What baselines are required to be defined and managed?
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93. Have specific policy objectives been defined?
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94. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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95. What are the dynamics of the communication plan?
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96. Why are you doing Backend as a service and what is the scope?
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97. What are the core elements of the Backend as a service business case?
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98. What scope to assess?
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99. What happens if Backend as a service’s scope changes?
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100. What defines best in class?
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101. Is the Backend as a service scope manageable?
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102. If substitutes have been appointed, have they been briefed on the Backend as a service goals and received regular communications as to the progress to date?
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103. Are approval levels defined for contracts and supplements to contracts?
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