How much are sponsors, customers, partners, stakeholders involved in Health Service Management? In other words, what are the risks, if Health Service Management does not deliver successfully?
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70. When a Health Service Management manager recognizes a problem, what options are available?
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71. How does it fit into your organizational needs and tasks?
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72. Whom do you really need or want to serve?
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73. How do you recognize an Health Service Management objection?
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74. What needs to be done?
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75. Are there any revenue recognition issues?
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76. Why is this needed?
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77. Do you have/need 24-hour access to key personnel?
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78. Have you identified your Health Service Management key performance indicators?
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79. How do you take a forward-looking perspective in identifying Health Service Management research related to market response and models?
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80. What do employees need in the short term?
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81. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?
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82. Would you recognize a threat from the inside?
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83. Who needs to know about Health Service Management?
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84. Which needs are not included or involved?
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85. What resources or support might you need?
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86. Does Health Service Management create potential expectations in other areas that need to be recognized and considered?
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87. What Health Service Management coordination do you need?
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88. What information do users need?
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89. Who needs to know?
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90. What are the stakeholder objectives to be achieved with Health Service Management?
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91. What is the problem and/or vulnerability?
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92. Who needs budgets?
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93. Will Health Service Management deliverables need to be tested and, if so, by whom?
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94. How do you identify subcontractor relationships?
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95. What does Health Service Management success mean to the stakeholders?
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96. Which issues are too important to ignore?
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97. Are there Health Service Management problems defined?
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98. Who needs what information?
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99. What is the recognized need?
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100. Are you dealing with any of the same issues today as yesterday? What can you do about this?
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101. Do you recognize Health Service Management achievements?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Health Service Management Index at the beginning of the Self-Assessment.
CRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Is Health Service Management currently on schedule according to the plan?
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2. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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3. What are the record-keeping requirements of Health Service Management activities?
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4. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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5. Has a team charter been developed and communicated?
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6. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder
