stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
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109. Who defines (or who defined) the rules and roles?
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110. Are there any constraints known that bear on the ability to perform Human Capital Risk work? How is the team addressing them?
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111. What is the scope of the Human Capital Risk effort?
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112. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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113. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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114. Have all of the relationships been defined properly?
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115. Who are the Human Capital Risk improvement team members, including Management Leads and Coaches?
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116. What is out of scope?
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117. If substitutes have been appointed, have they been briefed on the Human Capital Risk goals and received regular communications as to the progress to date?
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118. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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119. Has/have the customer(s) been identified?
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120. Are required metrics defined, what are they?
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121. Are task requirements clearly defined?
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122. Are accountability and ownership for Human Capital Risk clearly defined?
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123. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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124. In what way can you redefine the criteria of choice clients have in your category in your favor?
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125. Are customer(s) identified and segmented according to their different needs and requirements?
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126. What are the Human Capital Risk tasks and definitions?
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127. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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128. Is the work to date meeting requirements?
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129. What baselines are required to be defined and managed?
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130. Will team members regularly document their Human Capital Risk work?
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131. What are the rough order estimates on cost savings/opportunities that Human Capital Risk brings?
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132. Does the scope remain the same?
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133. What is the context?
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134. Who is gathering information?
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135. Are resources adequate for the scope?
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136. How do you gather Human Capital Risk requirements?
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137. Has the Human Capital Risk work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Human Capital Risk Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. How can you reduce the costs of obtaining inputs?
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2. When should you bother with diagrams?
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3. How can a Human Capital Risk test verify your ideas or assumptions?
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4. What could cause you to change course?
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5. How is progress measured?
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6. Who should receive measurement reports?
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7. How sensitive must the Human Capital Risk strategy be to cost?
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8. Does the Human Capital Risk task fit the client’s priorities?
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