What is the worst case scenario?
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109. How do you think the partners involved in Business behavior would have defined success?
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110. What is the scope of the Business behavior effort?
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111. What scope do you want your strategy to cover?
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112. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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113. Are there any constraints known that bear on the ability to perform Business behavior work? How is the team addressing them?
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114. Has everyone on the team, including the team leaders, been properly trained?
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115. How and when will the baselines be defined?
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116. Is scope creep really all bad news?
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117. Are all requirements met?
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118. What is the definition of success?
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119. Is the Business behavior scope manageable?
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120. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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121. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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122. What is out of scope?
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123. What Business behavior requirements should be gathered?
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124. Is there a clear Business behavior case definition?
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125. What scope to assess?
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126. Will a Business behavior production readiness review be required?
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127. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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128. Has the Business behavior work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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129. Have the customer needs been translated into specific, measurable requirements? How?
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130. What knowledge or experience is required?
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131. Is the scope of Business behavior defined?
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132. Are resources adequate for the scope?
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133. How do you hand over Business behavior context?
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134. Have all of the relationships been defined properly?
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135. Scope of sensitive information?
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136. When are meeting minutes sent out? Who is on the distribution list?
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137. What are the tasks and definitions?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Business behavior Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Did you tackle the cause or the symptom?
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2. Where is it measured?
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3. Have you made assumptions about the shape of the future, particularly its impact on your customers and competitors?
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4. Are missed Business behavior opportunities costing your organization money?
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5. Are actual costs in line with budgeted costs?
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6. What does losing customers cost your organization?
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7. Are the units of measure consistent?
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8. How do you quantify and qualify impacts?
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9. What are the estimated costs of proposed changes?
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10.
