Stakeholder Management Plan: Managed Health Services213
2.39 Change Management Plan: Managed Health Services215
3.0 Executing Process Group: Managed Health Services217
3.1 Team Member Status Report: Managed Health Services219
3.2 Change Request: Managed Health Services221
3.3 Change Log: Managed Health Services223
3.4 Decision Log: Managed Health Services225
3.5 Quality Audit: Managed Health Services227
3.6 Team Directory: Managed Health Services230
3.7 Team Operating Agreement: Managed Health Services232
3.8 Team Performance Assessment: Managed Health Services234
3.9 Team Member Performance Assessment: Managed Health Services236
3.10 Issue Log: Managed Health Services238
4.0 Monitoring and Controlling Process Group: Managed Health Services240
4.1 Project Performance Report: Managed Health Services242
4.2 Variance Analysis: Managed Health Services244
4.3 Earned Value Status: Managed Health Services246
4.4 Risk Audit: Managed Health Services248
4.5 Contractor Status Report: Managed Health Services250
4.6 Formal Acceptance: Managed Health Services252
5.0 Closing Process Group: Managed Health Services254
5.1 Procurement Audit: Managed Health Services256
5.2 Contract Close-Out: Managed Health Services258
5.3 Project or Phase Close-Out: Managed Health Services260
5.4 Lessons Learned: Managed Health Services262
Index264
CRITERION #1: RECOGNIZE
INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What Managed Health Services events should you attend?
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2. Do you recognize Managed Health Services achievements?
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3. Do you know what you need to know about Managed Health Services?
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4. Are there regulatory / compliance issues?
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5. What are the timeframes required to resolve each of the issues/problems?
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6. When a Managed Health Services manager recognizes a problem, what options are available?
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7. What are the expected benefits of Managed Health Services to the stakeholder?
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8. Will it solve real problems?
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9. As a sponsor, customer or management, how important is it to meet goals, objectives?
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10. Are controls defined to recognize and contain problems?
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11. What do employees need in the short term?
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12. How do you identify subcontractor relationships?
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13. What is the problem and/or vulnerability?
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14. Are problem definition and motivation clearly presented?
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15. Is the quality assurance team identified?
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16. Are you dealing with any of the same issues today as yesterday? What can you do about this?
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17. What does Managed Health Services success mean to the stakeholders?
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18. Does Managed Health Services create potential expectations in other areas that need to be recognized and considered?
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19. Who needs to know?
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20. Is it needed?
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21. What resources or support might you need?
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22. Are there any revenue recognition issues?
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23. What prevents you from making the changes you know will make you a more effective Managed Health Services leader?
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24. To what extent would your organization benefit from being recognized as a award recipient?
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25. What are the Managed Health Services resources needed?
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26. Will Managed Health Services deliverables need to be tested and, if so, by whom?
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27. What vendors make products that address the Managed Health Services needs?
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