<--- Score
72. What information do users need?
<--- Score
73. What training and capacity building actions are needed to implement proposed reforms?
<--- Score
74. What Managed Health Services problem should be solved?
<--- Score
75. Are losses recognized in a timely manner?
<--- Score
76. What tools and technologies are needed for a custom Managed Health Services project?
<--- Score
77. Will a response program recognize when a crisis occurs and provide some level of response?
<--- Score
78. Where do you need to exercise leadership?
<--- Score
79. What else needs to be measured?
<--- Score
80. What situation(s) led to this Managed Health Services Self Assessment?
<--- Score
81. Looking at each person individually – does every one have the qualities which are needed to work in this group?
<--- Score
82. How can auditing be a preventative security measure?
<--- Score
83. Who needs budgets?
<--- Score
84. What activities does the governance board need to consider?
<--- Score
85. What do you need to start doing?
<--- Score
86. Does the problem have ethical dimensions?
<--- Score
87. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?
<--- Score
88. Which information does the Managed Health Services business case need to include?
<--- Score
89. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?
<--- Score
90. What extra resources will you need?
<--- Score
91. Do you need to avoid or amend any Managed Health Services activities?
<--- Score
92. Whom do you really need or want to serve?
<--- Score
93. Are there Managed Health Services problems defined?
<--- Score
94. What is the problem or issue?
<--- Score
95. What is the Managed Health Services problem definition? What do you need to resolve?
<--- Score
96. How do you recognize an objection?
<--- Score
97. Who are your key stakeholders who need to sign off?
<--- Score
98. Think about the people you identified for your Managed Health Services project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?
<--- Score
99. Consider your own Managed Health Services project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?
<--- Score
100. What Managed Health Services capabilities do you need?
<--- Score
Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Managed Health Services Index at the beginning of the Self-Assessment.
CRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What are the Managed Health Services use cases?
<--- Score
2. If substitutes have been appointed, have they been briefed on the Managed Health Services goals and received regular communications as to the progress to date?
<--- Score
3. Are required metrics defined, what are they?
<--- Score
4. What is the scope of the Managed Health Services effort?
<--- Score
5. What sources do you use to gather information for a Managed Health Services study?
<--- Score
6. Is Managed Health Services linked to key stakeholder goals and objectives?
<--- Score
7. How do you hand over Managed Health Services context?
<--- Score
8. Who is gathering Managed Health Services information?
<--- Score
9. Is there regularly 100% attendance at the team
