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74. Why the need?
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75. What information do users need?
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76. How do you identify the kinds of information that you will need?
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77. How does it fit into your organizational needs and tasks?
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78. What is the problem and/or vulnerability?
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79. What prevents you from making the changes you know will make you a more effective Healthcare quality leader?
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80. Is the quality assurance team identified?
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81. What are the stakeholder objectives to be achieved with Healthcare quality?
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82. Do you need different information or graphics?
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83. Who needs budgets?
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84. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?
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85. When a Healthcare quality manager recognizes a problem, what options are available?
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86. Will a response program recognize when a crisis occurs and provide some level of response?
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87. Who needs to know about Healthcare quality?
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88. Are you dealing with any of the same issues today as yesterday? What can you do about this?
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89. How are training requirements identified?
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90. Have you identified your Healthcare quality key performance indicators?
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91. How do you take a forward-looking perspective in identifying Healthcare quality research related to market response and models?
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92. What vendors make products that address the Healthcare quality needs?
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93. What are the clients issues and concerns?
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94. Does Healthcare quality create potential expectations in other areas that need to be recognized and considered?
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95. Do you need to avoid or amend any Healthcare quality activities?
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96. What are your needs in relation to Healthcare quality skills, labor, equipment, and markets?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Healthcare quality Index at the beginning of the Self-Assessment.
CRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What scope do you want your strategy to cover?
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2. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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3. How do you manage unclear Healthcare quality requirements?
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4. Are the Healthcare quality requirements testable?
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5. If substitutes have been appointed, have they been briefed on the Healthcare quality goals and received regular communications as to the progress to date?
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6. Are the Healthcare quality requirements complete?
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7. Does the scope remain the same?
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8. Scope of sensitive information?
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9. How and when will the baselines be defined?
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10. Has a project plan, Gantt chart, or similar been developed/completed?
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11. Will a Healthcare quality production readiness review be required?
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12. Are different versions of process maps needed to account for the different types of inputs?
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13. Who defines (or who defined) the rules and roles?
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14. When are meeting minutes sent out? Who is on the distribution list?
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15. What are the Healthcare quality tasks and definitions?
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